Family Violence Case Manager

• Position   : Fixed Term, Full Time until 4 Feb 2026
• Location  : Chirnside Park
• Salary  : Between $88,099 to $92,725 depending on qualifications and experience, plus super and salary packaging options

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation's visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

This role is responsible will provide holistic case management to Aboriginal women and their children who are experiencing or escaping family violence in the Eastern region. The Case Manager will build positive relationships and networks with relevant Aboriginal and non-Aboriginal organisations and services to ensure that appropriate referrals and supports are put in place, ranging from short, medium, and long-term options.

About You

• Demonstrated commitment and understanding for the values that underpin VACCA' vision and purpose
• Demonstrate understanding of the importance of identity, and cultural connections in the healing process for Aboriginal children and families.
• Experience and ability to work with Aboriginal organisation and communities and a proven ability to effectively communicate with Aboriginal people. Understanding the issues of family violence and the impacts on women, children and families.
• Ability to empower and advocate for clients with a non-judgemental approach to service delivery.
• Knowledge of local family violence programs, accommodation, legal, health and community services within the region – or the ability to acquire that knowledge.
• Ability to work collaboratively with other Aboriginal and mainstream organisations in formal and informal partnerships to achieve mutually agreed client/community outcomes
• Demonstrated ability to work independently and as a collaborative team member in a challenging environment.
• Self-care and reflective practice strategies leading to resilience and self-awareness
• Effective and culturally appropriate interpersonal skills e.g. active listening, empathy in all verbal and non-verbal communications.
• Ability to prepare accurate documents and reports e.g. case notes, incident reports, work reports that meet audience needs
• Knowledge of the Family Violence Protection Act 2008, MARAM framework – Multi Agency Risk Assessment Management, and issues relating to confidentiality and mandatory reporting provisions.
• Requirements: A Bachelor's degree in Social Work or equivalent, valid Police Check, a Working with Children's Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5%  loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying. Please visit the VACCA careers page to download the position description for this role.

Application closes by 23 September 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy