Client Service Associate I Opportunity to kick-start your career

2 weeks ago

Gold Coast, Queensland, Australia Talent Connect Australia Full time $50,000 - $80,000 per year

We are looking for a team player with strong attention to detail, excellent communication skills and self-motivation to provide day-to-day support in a fast-paced environment serving a diverse range of clients.

This is a great opportunity to kick-start your career in the corporate sector and work with a leading professional services firm.

No corporate experience is required - hospitality or retail experience is welcomed.

RESPONSIBILITIES

  • Collaborate with National Operations to provide insights and performance updates
  • Support brokers with lapsed/overdue renewals and premium funding communications
  • Manage inbox triage, ensuring timely action on critical items
  • Resolve billing issues, allocate payments, and process approvals for outstanding balances
  • Follow up on failed transactions and dishonoured payments
  • Handle basic policy changes and cancellations
  • Maintain system records and address processing errors
  • Assist with renewal preparation and general client service inquiries
  • Perform various administrative and support tasks as required

*REQUIREMENTS*

  • Friendly with a can-do attitude
  • Demonstrated experience in a similar role
  • Great problem solving skills; able to use your initiative and critical thinking
  • Team Player - you will be working closely with your team and various stakeholders
  • Familiarity with insurance operations and processes.

This role is a permanent full time position, Monday - Friday.

If this sounds like the role for you, apply now We would love to speak with you further around your job search.   

APPLY NOW

Submit your resume via the online link on this portal and will be will be in contact as soon as possible.

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