Call Centre Representative

1 day ago


Cannington, Western Australia Cannington Mazda Full time $60,000 - $90,000 per year

Description:

Cannington Mazda is seeking a highly reliable and professional Call Centre Representative to join our fast-paced customer service team. The ideal candidate will have proven experience in a call centre environment, with the ability to manage a high volume of incoming and outgoing calls while maintaining a friendly and professional manner at all times.

Key Responsibilities:

  • Answer and make a high volume of customer calls efficiently and courteously
  • Schedule service appointments and follow up on customer enquiries
  • Accurately record and manage customer information in our system
  • Coordinate with internal departments to ensure seamless customer communication
  • Deliver exceptional service that reflects the values and reputation of Cannington Mazda

Requirements:

  • Experience in a busy call centre or customer service role
  • A reliable and consistent work ethic with strong attention to detail
  • Exceptional communication and phone etiquette
  • Ability to stay calm, professional, and positive under pressure
  • Proficiency with computers and CRM systems
  • Automotive industry experience is an advantage but not essential

What We Offer:

  • A stable and supportive team environment
  • Competitive pay and performance-based incentives
  • Career growth opportunities within a respected automotive group

If you're a dependable professional who thrives in a fast-paced, customer-focused environment, we'd love to hear from you.



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