Financial Wellbeing Services Team Leader

• Full time, 38 hours per week based in Alice Springs
• Ongoing subject to continued funding
• $114k per annum plus 12% super
• SCHADS Level 6.2
• Suitably qualified and experienced First Nations candidates are encouraged to apply

NB: Remote travel to the APY Lands and remote communities in the NT is part of the role requirements, travelling two weeks per month. Trips generally leave on a Sunday and return on a Friday, and staff receive a day of TOIL in the following week.

Employee benefits

1. Attractive modern office space close to cafes and transport in Alice Springs.
2. Remote Area Salary packaging up to $29k available depending on individual circumstances.
3. 6 weeks annual leave
4. 5 days additional "mini-break" non-accrued leave OR two return airfares to nearest home capital city per annum.
5. Up to $2000 reimbursed towards relocation costs if required
6. $500 wellbeing payment per annum (not cumulative)

About MoneyMob Talkabout

MoneyMob Talkabout is a not-for-profit organisation providing financial counselling and capability casework, financial literacy and energy efficiency education and community development programs. We are funded to deliver services to Anangu in Adelaide, the Aṉangu Pitjantjatjara Yankunytjatjara (APY) Lands in northern South Australia, and in the Northern Territory.

We are governed by a majority First Nations Board of Directors with diverse backgrounds and skill sets, including directors from the communities we serve. Additional cultural governance comes from an Anangu advisory board embedded in our organisational structure.

Our Values

These values guide all aspects of our work including our service delivery, advocacy, governance and management.

COURAGE: We are committed to advocating strongly for change and creating a more just and inclusive environment.

EMPOWERMENT: We work to support First Nations people to be in control and work towards achieving independence, rights, opportunities and recognition of the inherent value of their culture and communities.

INTEGRITY: Honesty, openness, accountability, fairness and inclusiveness must be at the core of everything we do and are.

INSIGHT: Our actions and services are grounded in our organisational knowledge, evidence and ethics; the wisdom of the people, organisations and communities working alongside us; current thinking and research about what works nationally and internationally.

INNOVATION: We are a creative and agile organisation, motivated to continually improve, adapt and develop innovative solutions that add value and are valued by the communities we work with.

About You

You're values driven, and committed to standing alongside the most marginalised in our society. You've heard about the challenges of living in Alice Springs - and you want to come anyway, because you know that achieving social justice takes courage. You're a leader that inspires your team, keen to share your financial counselling skills to grow the capacity of your colleagues. You're open to new approaches, and happy to work holistically within a trauma-informed case management framework.

We are seeking candidates who:

• Have maturity and life experience.
• Value integrity and have a passion for First nations self-determination in Australia.
• Are open, transparent and inclusive.
• Are life-long learners and flexible and adaptable to their environment and their client's needs.
• Have clients' needs at the heart of their work.
• Want to work for a specialist organisation with a strong purpose.
• Are a leader that inspires your team to grow the capacity of your colleagues
• Work holistically within a trauma-informed case management framework.

About the Role

The Financial Wellbeing Team Leader is someone who knowledge/experience of financial counselling and/or low-income support programs and is responsible for motivating and supporting staff to maintain a high quality, holistic financial counselling and capability service to our clients. The role provides line management to staff ensuring they meet all contract and organisational KPIs. It has a strong focus on the professional development of the team including continuous improvement of financial counselling and capability skills, support to develop effective counselling and reflective practice techniques and identifying and advocating about systemic issues affecting our clients. The Financial Wellbeing Team Leader will manage a limited caseload of three to five clients and oversee waitlisting and allocation of clients for service.

The successful applicant should have:

• One-two years' experience leading a small team in a not-for-profit environment
• Knowledge/experience of financial counselling and/or low-income support programs
• Experience working in a regional or remote First Nations Community or cross-cultural environment, with people who have low levels of literacy and numeracy.
• Advanced communication skills across all domains - verbal, writing, listening and emotional intelligence.
• Excellent administrative, time management and IT skills.
• Unrestricted Drivers' Licence and right to work in Australia.

In Your First Six Months You'll:

• Get to know the town, organisation and team.
• Undertake First Nations cultural education.
• Meet clients and stakeholders.
• Travel through beautiful desert country to surrounding remote communities.
• Experience desert warmth and humour.

Note: remote work requires good psychological and physical fitness. Due to the demands of the environment, this type of work is not recommended for people who have or are experiencing significant and unresolved trauma/mental ill health, major changes in life circumstances or certain chronic illnesses.

Next Steps:

IF YOU ARE CONSIDERING AN APPLICATION, PLEASE READ THE POSITION DESCRIPTION AND INFORMATION FOR APPLICANTS CAREFULLY.

THESE CAN BE ACCESSED ON OUR WEBSITE

Or email for documents

To discuss the role, please contact Carolyn Cartwright on

Applicants must address the selection criteria (no more than two pages) and provide references from two recent direct supervisors.

Please Note:

Interviews will take place as suitable applications are received