NDIS Administrator – Restrictive Practices

About Us
At Bright Light Mentoring Service, we are dedicated to providing person-centred support for NDIS participants dealing with mental health and psychosocial challenges. Our mission is to empower individuals by fostering personal growth, resilience, and overall well-being.

Position Overview
We are seeking a knowledgeable and proactive NDIS Specialist with expertise in restrictive practices, NDIS compliance, implementation, and enforcement. The ideal candidate will play a key role in supporting Bright Light Mentoring Service's compliance efforts, ensuring best practices are followed, and assisting with the development and review of policies related to participant safety and their rights. You'll be the go-to person for keeping our admin on point, ensuring our team can focus on what they do best—supporting our participants

Key Responsibilities

• Provide expert guidance on restrictive practices, ensuring they are used ethically, legally, and in line with NDIS guidelines.
• Support the implementation and monitoring of restrictive practices, ensuring they meet compliance standards.
• Conduct audits and reviews to ensure adherence to NDIS policies and legislations.
• Assist with the development, review, and enforcement of policies and procedures related to participant safety and rights.
• Provide training and support to staff regarding restrictive practices, compliance procedures, and NDIS requirements.
• Execute and maintain all pertinent data records and updates.
• Liaise with NDIS Quality and Safeguards Commission, government agencies, and other stakeholders as required.
• Maintain accurate documentation and reporting related to restrictive practices and compliance activities.
• Stay up-to-date with changes in NDIS legislation, policies, and best practices.
• Maintain accurate documentation for all administrative processes
• Assist in onboarding new staff by preparing documentation and scheduling training
• Provide administrative support to Service Delivery Coordinators and Relationship Managers
• Maintain filing systems and ensure data security and confidentiality

Qualifications & Experience

• Previous experience working within the NDIS framework, particularly with restrictive practices, compliance, and enforcement.
• Strong knowledge of NDIS Practice Standards and the NDIS (Restrictions on Use of Restraint and Seclusion) Rules.
• Excellent understanding of participant rights, safety protocols, and ethical considerations.
• Proven ability to develop, implement, and review policies and procedures.
• Strong communication, training, and stakeholder engagement skills.
• Relevant qualifications in disability support, social work, or related fields are highly regarded.
• Current valid Driver's License
• Current Working with Children Check and NDIS Workers Screening Check
• Right to Work within Australia
• NDIS Worker Orientation Module Certificate

Skills & Attributes

• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a multidisciplinary team.
• Problem-solving mindset with proactive approach to compliance challenges.
• Compassionate and respectful attitude towards individuals with disabilities.
• Committed to ethical record-keeping and confidentiality.
• Detail-oriented with a high level of accuracy in administrative tasks.
• An excellent communicator (both written and verbal) who loves engaging with people.

What We Offer

• Flexible casual hours with the opportunity for ongoing employment.
• Supportive team environment.
• Professional development and training opportunities.
• A meaningful role contributing to the safety and wellbeing of individuals with disabilities.
• Be part of a team that's changing lives in the NDIS space
• A supportive, fun, and collaborative work environment

Application Process
Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this role to

We are an equal opportunity employer and encourage applications from all qualified candidates.

Note: This position is contingent upon ongoing compliance with NDIS regulations and organizational policies.

Job Type: Casual

Pay: From $42.76 per hour

Expected hours: 20 – 30 per week

Benefits

• Employee discount
• Travel reimbursement
• Work from home

Schedule

• Day shift
• Fixed shift
• Monday to Friday

Education

• Diploma (Preferred)

Experience

• NDIS Administrator : 2 years (Preferred)

Licence/Certification

• Current valid Driver's License (Required)
• NDIS Check (Preferred)
• Working with Children Check (Preferred)

Work Authorisation

• Australia (Required)

Location:

• Wollongong NSW (Preferred)

Work Location: In person

Application Deadline: 05/06/2025

Expected Start Date: 29/05/2025