Education Operations Officer

11 minutes ago

Broadmeadows, Victoria, Australia Bendigo Kangan Institute Full time $70,000 - $90,000 per year

Location: Broadmeadows
Role Type: Full Time Fixed Term until 30 January 2026
Remuneration: $ 86,224.32 inclusive of 12% super 




About The Role: 



As an Education Operations Officer, you will be a primary point of contact for students and educators, significantly enhancing the student experience. This service focused role demands excellent communication, collaboration and problem-solving skills, with a keen eye for detail. You will support student enrolment processes and assist education delivery centres by ensuring a seamless student journey throughout their course, responding to related enquiries. 



You will work closely with internal teams, such as Enquiries and Admissions, Education Delivery Centres, and Student Records, to provide a smooth experience for students. This on-site role requires you to deliver multi-channel assistance and on occasion, across various campus locations. 



About You: 



We are looking for a highly organised and customer-focused individual who thrives in a fast-paced environment and enjoys working closely with data, systems and internal teams. 



 You will bring: 

  • Exceptional customer service skills in operational environments with experience in student information management, CRM and telephony systems
  • Demonstrated experience in maintaining confidential student/customer records and associated correspondence
  • Experience in an educational environment (desirable)
  • Excellent administrative and organisational abilities to manage multiple tasks flexibly and efficiently
  • A proactive approach to problem-solving
  • Strong written and verbal communication skills with the ability to interact confidently with students and staff
  • A keen eye for accuracy and attention to detail in data management and documentation


We can offer you: 

  • Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
  • Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
  • Meaningful work that drives positive social impact  
  • The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia 


Things we will require from you: compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation 



Ready to Take the Next Step? 



If you're passionate about student support and have strong customer service and administrative skills, we'd love to hear from you Click 'Apply Now' to submit your application. 



If you have any accessibility requirements to participate in the recruitment process, or are experiencing technical difficulties applying for this job please contact  



Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance. 



Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture. 



Applications close: 12 September 2025



Applications will be assessed continuously - interviews may commence prior to advertised closing date. 



NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage. 



  #LI-Onsite 

  • Education Operations Officer

    2 weeks ago

    Broadmeadows, Victoria, Australia Bendigo Kangan Institute Full time $86,224 per year

    Location: BroadmeadowsRole Type: Full Time Fixed Term until 9th February 2026Remuneration: $ 86,224.32 inclusive of 12% super  About The Role:  As an Education Operations Officer, you will be a primary point of contact for students and educators, significantly enhancing the student experience. This service focused role demands excellent communication,...

  • Marketing Officer

    2 weeks ago

    Broadmeadows, Victoria, Australia Global Healthcare Management College Full time $50,000 - $60,000 per year

    Global Healthcare Management College (GHMC) is a CRICOS-registered provider delivering nationally recognised qualifications. We are dedicated to providing quality education and student support to both domestic and international students.We are seeking a motivated and creative Marketing Officer to strengthen GHMC's brand presence and contribute to student...

  • Engagement Officer

    2 weeks ago

    Broadmeadows, Victoria, Australia Uniting Careers Full time $104,000 - $130,878 per year

    Work with Additional Assistants so children get the most out of kindergarten. Above award remuneration and access to generous salary packaging benefits. Full-time, based in our Broadmeadows office + hybrid work flexibility (WFH). Your new role Bring your kindergarten and mentoring experience and play a key part in supervising and supporting our...

  • Purchasing Officer

    6 days ago

    Broadmeadows, Victoria, Australia Rollease Acmeda Full time $60,000 - $90,000 per year

    Rollease Acmeda is an innovator of precision window covering hardware systems, specialised fabrics, and automated shade solutions. Since 1980, we have been at the forefront of design, development, and distribution within the window furnishing industry. Our years of knowledge and experience have enabled us to deliver broader product choices, enhanced...

  • Environmental Planning Officer

    3 hours ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $81,672 - $92,916

    Job DescriptionPermanent Full Time, Opportunity$81, $92,916.20 per annum plus SuperannuationJoin the City Planning & Places teamHume City Council is positioned in one of Melbourne's fastest-growing and most diverse regions, where more than 150 languages are spoken and communities from around the world call home. Covering 504 km² of vibrant urban centres,...

  • Operator - Plasma Scanning

    1 week ago

    Broadmeadows, Victoria, Australia CSL Behring Full time

    Your OpportunityAt CSL Behring, we are driven by our promise to save lives and protect the health of people around the world. We are a global leader in developing and delivering innovative biotherapies and are guided by our core values.We are currently looking for Operator – Plasma Scanning to join our team at our Broadmeadows site. Reporting to the ...

  • Freedom of Information Officer

    2 hours ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $97,099 - $104,941

    Job DescriptionPermanent Full Time, Opportunity$97,099- $104,941 per annum plus SuperannuationJoin the Governance teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.To provide high level support...

  • Operator - Plasma Scanning

    2 weeks ago

    Broadmeadows, Victoria, Australia CSL Plasma Full time

    Your OpportunityAt CSL Behring, we are driven by our promise to save lives and protect the health of people around the world. We are a global leader in developing and delivering innovative biotherapies and are guided by our core values.We are currently looking for Operator – Plasma Scanning to join our team at our Broadmeadows site. Reporting to the Area...

  • Operator - Plasma Scanning

    2 weeks ago

    Broadmeadows, Victoria, Australia CSL Plasma Full time

    Your Opportunity At CSL Behring, we are driven by our promise to save lives and protect the health of people around the world. We are a global leader in developing and delivering innovative biotherapies and are guided by our core values. We are currently looking for Operator – Plasma Scanning to join our team at our Broadmeadows site. Reporting to...

  • Events and Festivals Officer

    6 days ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $81,672 - $92,916

    Job DescriptionFixed Term contract until 30 June 2027, Fulltime$81,672 - $92,916 per annum plus Superannuation in accordance with qualification & experienceJoin the Events and Festivals TeamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring...