Global Education Learning Partner

Responsibilities
About the Team

Global Education supports Global Business Solutions teams across TikTok. We enable revenue growth by building the skills, confidence, and capabilities of our sales teams through high-impact, contextualised learning experiences.

Our work in APAC is grounded in deep market partnership. We collaborate with local teams to activate strategic education programs that align with go-to-market priorities, drive platform adoption, and strengthen client outcomes. Whether through customised onboarding, sales mastery, or product enablement, we bring education closer to business performance.

Responsibilities

• Lead Global Education for AUNZ: Own training and development initiatives across Australia, ensuring alignment with regional strategies and broader business priorities.

• Design and Deliver End-to-End Educational Experiences: Manage the full lifecycle of learning programs, including needs assessment, curriculum design, implementation, facilitation, and impact measurement, with a strong focus on project management and operational excellence.

• Accelerate Onboarding: Deliver programs that reduce time-to-productivity and enable new GBS hires to succeed in a fast-paced, dynamic sales environment.

• Ensure Global and Local Alignment: Work closely with stakeholders to embed global programs into local contexts, ensuring relevance while maintaining global standards.

• Facilitate with Excellence: Use advanced facilitation skills to create engaging learning environments that encourage participation, foster collaboration, and drive meaningful discussions.

• Drive Capability Development: Conduct learning needs analyses to identify leadership and sales capability gaps, and collaborate with cross-functional teams to deliver impactful solutions.

• Innovate Curriculum and Delivery: Create forward-thinking programs using mixed media, emerging technologies, and collaborative approaches to inspire creativity and ensure measurable outcomes.

• Use Data-Driven Evaluation: Apply strong evaluation processes to assess effectiveness and use insights to refine and align learning initiatives with TikTok's strategic goals.

• Champion Innovation in Learning: Continuously explore new technologies and methods to keep learning programs relevant, engaging, and impactful.

What You'll Bring

• Education Leadership: Extensive experience managing business training programs in fast-paced environments, particularly within digital marketing and advertising, with a focus on Australia or APAC markets.

• Curriculum Design and Facilitation: Strong capability in creating and delivering innovative, multi-modal learning experiences using emerging technologies and collaborative methods.

• Regional Program Management: Skilled in overseeing training initiatives across multiple regions, with a talent for balancing global frameworks with local market needs.

• Operational and Project Management Strength: Effective at managing complex programs from end to end, with a sharp focus on prioritization, scalability, and delivery excellence.

• Data-Driven Mindset: Experienced in using analytics to assess program effectiveness, drive continuous improvement, and align learning strategies with business objectives.

Qualifications
Minimum Qualification(s)

• 5+ years in Global Sales Enablement or Corporate Education with deep expertise in onboarding, sales enablement, and leadership development.

• Designed and delivered scalable programs that accelerate onboarding, build leadership capability, and directly support revenue growth.

• Skilled in multi-modal learning design, using innovative, data-driven approaches to create measurable business and behavioral impact.

• Strong facilitation experience, creating engaging, outcome-focused sessions across diverse learner groups.

• Led end-to-end program development, from needs analysis through delivery and evaluation, ensuring seamless learner experiences.

• Proven ability to adapt global strategies for local market needs, ensuring relevance and impact.

• Trusted partner to cross-functional teams, aligning education initiatives with business priorities and market opportunities.

Preferred Qualification(s)

• Data-Driven Approach: Expertise in using analytics to evaluate program effectiveness and demonstrate ROI.

• Operational Excellence: Strong project management skills to oversee end-to-end program delivery.

• Familiarity with the digital marketing and advertising landscape, with insights into the drivers of success for sales teams in this industry.

• Tertiary qualifications in learning and development/education, management, organizational psychology, learning and development, adult education, or equivalent professional experience. Coaching certification is a bonus.

• A drive to create impactful learning experiences that enable team success and accelerate readiness across multiple markets at all stages of the employee lifecycle.

• A willingness to travel as required to connect with teams across APAC and deliver programs in person (limited).

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Acknowledgment of Country
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.​