Lead Automation Engineer

At Contour, we're reshaping education, one student at a time. 

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn't relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential. 

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we've grown to over 300+ team members. We've produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia. 

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning. 

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

• Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
• Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students. 
• Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage. 

This is Contour. Built by students, for students.

As our Lead Automation Engineer, you will own the automation and AI delivery function end-to-end. You will work across sales, operations, publishing, and marketing to design, build, and run systems that connect every part of the business.

• Plan, Build, and Ship: You'll design and implement automations using , n8n, and HubSpot; lead sprint planning, standups, and retros; translate business requirements into scoped, testable workflows; connect systems like LMS, CMS, Stripe, and Google Workspace; and build lightweight tools in Airtable or internal forms to reduce manual work.
• Test and Assure Quality: You'll build testing frameworks and error monitoring systems; coordinate UAT and document issues; validate inputs and track failures; provide final QA sign-offs before release; and run post-deployment reviews to measure impact.
• Document and Maintain: You'll build and maintain the automation library with clear ownership and change history; keep documentation consistent and accessible; and ensure automations are modular, reusable, and scalable.
• Integrate and Innovate: You'll experiment with AI tools for automation and data processing; prototype new use cases with the Head of Technology; collaborate across departments to identify automation opportunities; and partner with leadership to deliver measurable business value.
• Measure and Improve: You'll track metrics such as uptime, adoption, and time saved; identify and resolve bottlenecks; and continuously refine systems for improved reliability and speed.

• 2+ years' experience building automations with tools like , n8n, or similar
• Strong grasp of APIs, data flow, and business logic with ability to design scalable frameworks
• Experience leading delivery cycles, QA processes, and maintaining clear documentation
• Skilled communicator and collaborator, comfortable working cross-functionally
• Familiar with platforms such as HubSpot, , Airtable, or Process Street
• Basic scripting ability in Python or JavaScript and exposure to AI APIs (e.g. OpenAI, Gemini)
• Experienced in or adaptable to fast-scaling, tech-driven, or education-focused environments
• Process-minded problem solver who values automation, quality, and continuous improvement
• Thrives in collaborative, fast-paced settings with strong ownership and attention to detail

• You will own how automation operates across the company, shaping the backbone of Contour's growth
• Lead the automation vertical end-to-end, from design to QA sign-off
• Experiment with AI tools to automate grading, content, and operations
• Work with leadership, engineers, analysts, and every business unit
• Clear development pathways into broader operations or systems leadership opportunities
• Competitive salary ($120K-$140K AUD + super) plus hybrid flexibility, extra leave, EAP access, and lifestyle perks

If you are a hands-on builder who loves creating reliable, scalable, and intelligent systems and want to own a vertical that powers every team, we'd love to hear from you.

Contour is an equal opportunity employer and welcomes applications from all backgrounds.

Application Process

• Submit your written application (CV and Cover Letter)
• Complete a short video interview (5–10 minutes) answering role-specific questions
• Undertake a short technical assessment
• Meet & Greet with the Hiring Manager