Software Engineer

Who is Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge?

The Role

Working closely with our Engineering Manager and Growth Product Manager, you'll be a Full Stack Engineer owning end-to-end development of high-impact features in our Growth Team.

What you'll do:

• Own and ship full-stack features: We're looking for someone to fully own growth related features end-to-end; working closely with your EM and PM to build and launch full-stack features across both frontend and backend APIs

• Champion quality: author tests, monitor performance and create run-books so teams can trust every release.

• Collaborate cross-functionally: pair with product, design and AI teams to convert ideas into customer value in weeks, not quarters.

• Continuously improve: profile bottlenecks, tune cloud resources and refine developer tooling to keep the stack fast, safe and cost-effective.

What we will look for:

• You've started a project from scratch - maybe as a founder, project owner, or by building an impressive side product

• A love for making simplicity out of complexity with an obsession for shipping world-class products

• Deep experience with modern TypeScript on both client (React, or similar) and server , NestJS, Express, etc.).

• Solid backend fundamentals—REST/GraphQL design, domain-driven architecture, relational and NoSQL datastores.

• Cloud proficiency (GCP or AWS): containers, CI/CD, infrastructure-as-code, observability and security best practices.

• Strong testing and code-review discipline, with an eye for readable, approachable code.

• Clear communication & teamwork skills, especially when blocked

• Bonus points: familiarity with real-time streaming, event-driven systems, or integrating AI/LLM services.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We will stop at nothing to improve patient care across the world.

  • We design user experiences for joy and ship them fast.

  • We make decisions in a flat hierarchy that prioritizes the truth over rank.

  • We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us ?

• Flexible hybrid working environment, with 3 days in the office.

• Additional paid day off for your birthday and wellness days

• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.