Clinical Assistant

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne's North is fast

Northern Health are seeking applications from motivated and suitably experienced Clinical Assistant to join the Victorian Virtual Emergency Department.

About Northern Health:

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our five main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About the Role:

This role provides a suite of administration support for the Victorian Virtual Emergency Department in order to assist in the smooth running and management in line with the NH vision, our commitment, legislative and regulatory requirements and quality standards to a benchmark of best practice.

This role is responsible for:

• Monitoring registrations and reconciling patient information to ensure registered consumers have correctly joined their consult
• Identifying and supporting callers who have registered but have not managed to join the telehealth link
• Identifying callers who have used old links to join the telehealth consult and have not been registered correctly
• Following up missing details from patients
• Collecting medical history from patients prior to their clinical consult
• Assisting with data collection for auditing and quality purposes

To be successful in this role you will have:

• Current National Police and Working with Children History Check
• Highly skilled in the Microsoft suite of software and highly developed computer literacy skills
• Strong communication skills
• Reliability and punctuality
• Adaptable and flexible thinking
• Vision and values aligned in all aspects of the role

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you.

For further details, please refer to the Position Description. Alternatively, you can contact Dr Halimah Perez-Torres, GP Clinical Assistant Lead and

Applications close 1st September 2025

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new 'Thrive' program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging, EAP, our online library and onsite car parking

Work with us Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.