Employer Relationship Manager

About us

At CareSuper we believe that we are "Super Together". We are a profit to member super fund with more than 550,000 members, over $55 billion in assets, offices around Australia and are passionate about doing the best we can for our members so that they can retire with confidence

We are now seeking our next "superhero" to join the CareSuper team on our exciting journey as we continue to grow and demonstrate that we truly care.

What the role looks like

Reporting to the Regional Manager, Employer Services (Northern), you will be a key contributor in the following areas:

• Building and managing strong relationships with high-value employers to drive retention and growth
• Strengthening employer relationships to unlock new opportunities and improve service delivery
• Identifying and engaging with potential growth employers to expand the fund's reach
• Developing and executing strategic territory plans aligned with departmental goals
• Engaging with key decision-makers, including C-suite stakeholders, to deliver tailored service plans
• Facilitating seminars, consultations, and member education initiatives to support confident financial decisions
• Providing general advice and information to members and prospective members in line with RG146 requirements
• Supporting employers with seamless processes and tools, including QuickSuper and administration needs
• Collaborating with the Growth & Partnerships team to pursue new business, growth, and retention opportunities
• Ensuring all activities meet business plan objectives, compliance requirements, and CareSuper's high service standards

Who are we looking for?

We're on the lookout for passionate individuals who embody our values. If you have the following, we want to hear from you:

• Exceptional communication and presentation skills, confident engaging C-suite executives
• Strong relationship-building skills with a proactive, client-focused mindset
• A genuine desire for face-to-face engagement and the ability to build trust and rapport
• Problem-solving skills with an innovative approach to employer engagement and member outcomes
• Flexibility to travel, valid driver's licence, and willingness to work outside standard hours as required
• RG146 qualification (essential), with tertiary studies in business or a related discipline (preferred)
• Extensive experience in a relationship or sales management role

What's in it for you?

Join a super fund that's soaring to new heights. CareSuper is on an incredible growth trajectory, and we're excited to potentially have you aboard as we take flight together Here's what you can look forward to as a valued member of our team:

• Hybrid and flexible work environment
• 3% Superannuation Guarantee (SG) above industry minimum
• Matching an additional superannuation salary sacrifice of up to 2%
• 5 weeks of annual leave
• 16 weeks of parental leave for all eligible employees
• Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
• External Employee Coaching Program and Professional Development
• Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services

How to apply?

Ready to take the next step? Simply submit your resume and cover letter Please note we reserve the right to close this vacancy early if we receive a sufficient number of applications.

What happens next?

Rest assured, your personal information will be handled with the utmost care, in accordance with our Privacy Policy. At CareSuper, we believe that diversity and inclusion are essential to our success. We celebrate the rich tapestry of perspectives in our community, ensuring that everyone feels welcomed and valued, regardless of social or professional identity.

We are committed to making our application and interview process accessible. If you have specific requests to support your application, please speak to your dedicated talent partner during the recruitment process.