Contract Compliance Manager

MTC / Secure Journeys is a global leader in the corrections, detentions training and education sectors operating 23 Job Corps Centres, 21 Correctional Facilities, 5 Detention Centres, 11 prison and detention medical departments and 2 workforce development sites worldwide.

Our Vision is to be a leader in social impact by transforming lives and strengthening communities and we are proud of the incredible work our +8,500 employees do providing support, giving hope and providing opportunities for a better life.

We promote a culture of Safety, Respect and Dignity. MTC / Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all staff. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

MTC/Secure Journeys BIONIC philosophy drives every interaction between staff and those accommodated at MTC/Secure Journeys facilities. This allows our transferees to feel heard, appreciated and treated with the utmost respect and in a culturally appropriate way. Our aim is to improve relationships and reduce stressors for transferees, so the feel cared for.

Key Responsibilities:

The following key responsibilities are provided as a general guide in relation to the requirements and objectives of this position, including but not limited to:

• Manage compliance for the Department of Home Affairs, Australian Border Force or Corrective Services (hereinafter referred to as Primary Contracts) and any future client agreements
• Work to safeguard the company by ensuring we are compliant with both Australian and Nauru legislation, regulations, policies, procedures, and standards affecting our business.
• Work with centre managers/facility managers /operations managers / supervisors to monitor compliance to Contract KPM achievement as outlined in the Contract Schedules
• Ensure all audits, compliance activities and requests are handled in a timely manner in accordance with the Contract and all Company policies, procedures and standards
• Monitor the completion of centre contractual performance reporting requirements for compliance to contractual standard and driving continuous improvement
• Successfully manage stakeholder relationships including with Primary Contract Departmental Representatives
• Make long-range plans and schedules, sets goals, and establish objectives to drive a continuous improvement model.
• Assist the Director Contract Compliance in effectively managing contract compliance, including the identification of matters of non - compliance

About You:

The following key experiences and skills are desirable in relation to this position and would including but not be limited to:

• A minimum three years proven contract compliance, auditing, and international standard experience either within detention, immigration, corrections or regional processing or resettlement services. If not within these areas, then another complex industry such as hospital, university, or similar large scale operational environment is mandatory
• Lead auditor in Quality Management Systems or equivalent
• Minimum Cert IV Level formal qualification in contract management or equivalent
• Ability to gain and retain all the police/security clearances required within our industry
• Ability to pass any required health assessments
• Ability to pass a working with children check
• Ability to visit and work within an immigration or regional processing centre
• Ability to travel both interstate and overseas as and when required to meet the needs of the business
• Proven right to work in Australia
• Proven vaccination against Covid-19 (double vaccination) by a vaccine recognised in Australia
• Willingness to undergo alcohol and drug testing as required of the business from time to time

For more information about the role please email or simply click Apply Now and our recruitment team will prioritise your application.

Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.