Tech Support

2 days ago

Williamtown New South Wales, Australia The Onset Full time $90,000 - $120,000 per year

Job Description
Sshh Can You Keep a SECRET?
Specialist Helpdesk / Technician | Windows 10/11

Williamtown, NSW

12 Month Contract (Potential to Extend)

NV1 Clearance Required
Ready to put your tech skills to work... under wraps?

Join a globally respected private organisation supporting an Australian Government operation. This is your chance to work behind the scenes—literally—with a team that operates at SECRET and TOP SECRET clearance levels.

Why this role?

  • Long-term career potential: Start on contract, with future opportunities for permanency.
  • Security-cleared? You're already in rare company—this role opens doors to future opportunities.
  • Work on impactful projects with real-world importance.

What You'll Be Doing

  • Provide IT support and troubleshoot moderately complex delivery systems or network issues.
  • Escalate and coordinate with vendors on hardware or networking problems.
  • Assist with configuration management of basic computing delivery systems.
  • Ensure documentation is kept up to date and aligned with policies and procedures.
  • Respond to service desk tasks and support tickets in a timely, professional manner.
  • Ensure IT operations meet industry standards and compliance requirements.

What We're Looking For
3+ years' experience in PC support, specifically Windows 10/11 environments

Strong understanding of networked PCs and peripherals

Excellent communication and troubleshooting skills

Certificate-level IT qualifications (and ideally 4+ years' relevant experience)

Ability to work independently, take initiative, and follow through

NV1 clearance (Australian Citizens only)

Willingness to travel to remote sites as needed, and occasionally work out-of-hours/on-call

Valid driver's license

Bonus points if you

  • Have experience in secure environments
  • Thrive in fast-paced, high-trust teams
  • Love tech but also like keeping things hush-hush


Interested?
Apply online or reach out to Steven at

.

Top-secret tech support isn't for everyone. But if you've got the clearance, we've got the opportunity.

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