Retail Sales Associate

2 weeks ago

Canberra, ACT, Australia ECCO Shoes Full time
Join a Retail team who loves quality product and delivering excellent customer service. ECCO is looking for a highly motivated and competitive Sales Associate with a passion to succeed.

CREATE THE FOOTPRINTS OF TOMORROW 

At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.  

About the Role:

ECCO Canberra Centre and Canberra Outlet are looking for dedicated Sales Associates with a drive to succeed and provide a premium shopping experience for our consumers, selling shoes that practically sell themselves

Tasks & Responsibilities:

  • Deliver exceptional customer experiences in a premium fast paced environment, uphold the quality of our brand, and achieve sales of shoes and related products
  • Align with the Visual Merchandising plan and Mystery Shopper standards
  • Process customer orders, returns and maintain inventory according to standards
  • General housekeeping and store tidiness

Skills & Experience:

To be successful in this role you will:

  • Have previous retail sales or similar experience with persuasive communication skills
  • Have demonstrated success in achieving KPIs and sales targets
  • Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador
  • Be a team player and natural people-person who thrives on building relationships
  • Demonstrate a growth mindset in an exciting fast-paced work environment 
  • Be someone who LOVES product knowledge and training with a willingness to learn 
  • Have flexibility with your availability, including weekdays, weekends and public holidays

Perks & Benefits:

  • Lucrative KPI based sales bonus incentives & monthly reward and recognition opportunities.
  • Generous staff discounts in-store & online, with free product allocation every 6 months.
  • Flexibility and work/life balance through rostering.
  • Supportive Leadership and coaching.
  • Coaching and training programs to help develop you, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development.
  • Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities.
  • Complimentary Employee Assistance Program for work & personal support.
  • Pride in working for a globally successful, diverse & environmentally conscious employer.
  • ECCO provides a diverse and progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

If this sounds like you...

APPLY Today

To see more of ECCO please visit:

Join ECCO's global family leading a team of Sales Associates promoting quality leather goods to our valued consumers

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