Content and Community Manager

See yourself being part of a large, transformational change? This could be the role for you

At Iress, we make things happen

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world's most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia's largest technology companies and employs more than 1,500 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.

Build your career at Iress

The Content and Community Manager plays a key role in supporting Iress' overall retention, growth and customer advocacy objectives through Iress's B2B financial advice community of over 10,000+ members.

You will play an important role in driving uptake and engagement of this community, whilst managing the operations of the community day-to-day.

Some of the awesome things you'll be involved with:

• Producing a wide range of content, including articles, whitepapers, landing pages, email newsletters and social media marketing collateral.
• Managing administration of the community including content, image, gamification assets, role management, user/moderator notifications, and overall site maintenance.
• Managing content calendars and timelines around community engagement activities and content distribution.
• Support in briefing and co-ordinating the development of content across the community, and marketing activities including email newsletters, social media, videos, blogs and online advertising.
• Coordinating promotional activities, events and interviews for the community.
• Support in managing relationships and expectations with top community members, influencers and experts.
• Support in managing relationships and expectations with internal community stakeholders and moderators.
• Implementation support for set-up of social media and email marketing campaigns.
• Monitoring community site analytics to support sharing insights on community engagement and marketing efforts.

What you will bring:

• Experience writing for a B2B financial services audience is highly preferred.
• Excellent written and verbal communication skills.
• Strong project management and organisational abilities.
• Proficiency in email campaign and website management.
• Demonstrated stakeholder management, internal and external.
• Social media copywriting and management skills.
• Collaborative team player who thrives in fast-paced environment.

Why work with us?

• 8 additional paid days per year to extend your weekends
• Hybrid working
• Generous cash bonus for every successful referral
• Starting school leave - 8.5 days of leave to assist your children with the transition to school
• Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
• 3 days' paid leave per year to participate in charity initiatives
• Discounted health insurance premiums
• Access to learning and development programs through LinkedIn

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone's uniqueness is valued and celebrated.

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don't meet all of the requirements of the role, we would still like to hear from you

We're also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.

For more information about what we do, our people and values, please visit our website -

#LI-Hybrid

Employment Type

Employee

Time Type

Full time