Senior Systems Engineer
7 hours ago
Own escalations. Lead Azure/M365 projects. Shape roadmaps.
Be the technical adult in the room—deliver migrations, guide TAM-style conversations, and coach L1/2s.
What you'll do
- Handle high-complexity tickets; perform advanced troubleshooting across networking, servers, cloud, security
- Lead project deployments (M365/Azure migrations, identity, networking) and steer client roadmaps
- Bridge frontline and senior engineering—coach L1/L2s and uplift standards and docs
- Communicate clearly with customers and the leadership team
What to expect day-to-day
- Real variety across multiple clients; priority shifts happen—own your queue and collaborate to land outcomes
- Ticket hygiene & time entry are non-negotiable; we run on data and clarity
- Occasional after-hours emergencies with documented compensation
Must-haves
- Deep MSP background; Azure/M365, networking, scripting; client leadership confidence
- Perth-based, unrestricted work rights, WA licence + car
Salary & benefits
- $100k–$120k + super (DOE), certification support, leadership pathways
- WFH flexibility post-probation, guided by our documented policies
Process Screening → TestGorilla technical (senior) → phone with Stephan → culture TG → on-site panel (swift decisions).
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