Retail Sales Assistant

7 days ago

Sydney, New South Wales, Australia UGG Full time $33,000 - $66,000 per year

About The UGG Shop:

The UGG Shop is a premium retailer specializing in authentic Australian UGG boots and footwear. We pride ourselves on delivering exceptional customer service and providing a warm, welcoming atmosphere for every shopper. Our team is passionate about quality, comfort, and helping customers find the perfect fit for their lifestyle.

Job Description:

As a Retail Sales Assistant at The UGG Shop, you will play a key role in delivering an outstanding shopping experience. You will assist customers in selecting products, provide detailed product information, and ensure the store is well-presented. We are looking for someone who is customer-focused, enthusiastic, and eager to be a part of a dynamic retail environment.

Key Responsibilities:

  • Greet and engage with customers, providing friendly and personalized service.
  • Assist customers in finding the right products, explaining features, and offering styling advice.
  • Maintain a clean, organized, and visually appealing store environment.
  • Handle cash register operations, including sales transactions and refunds.
  • Stock and replenish merchandise, ensuring shelves are full and displays are attractive.
  • Assist with inventory management and stock counts as needed.
  • Build and maintain strong product knowledge to provide accurate information to customers.
  • Meet and exceed individual and store sales targets and KPIs.
  • Actively participate in store promotions and marketing activities.
  • Uphold store standards by adhering to company policies and procedures.

Qualifications and Skills:

  • Previous retail or customer service experience is preferred but not required.
  • Strong communication and interpersonal skills.
  • Positive attitude with a passion for customer service.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexible availability, including weekends, evenings, and holidays.
  • A team player who is motivated and eager to learn.
  • Basic computer skills for point-of-sale systems.

What We Offer:

  • Competitive hourly wage and sales incentives.
  • Generous employee discounts on products.
  • Opportunities for career growth and development within the company.
  • A supportive, friendly, and team-oriented work environment.
  • Comprehensive training to help you succeed in your role.

Job Type: Casual

Pay: From $33.00 per hour

Benefits:

  • Employee discount
  • Salary packaging

Application Question(s):

  • Do you have native or bilingual proficiency in any languages other than English?
  • How much notice are you required to give your current employer?
  • Can you elaborate on your eligibility to work in Australia?
  • What days are you available to work?

Experience:

  • Point of Sale (POS) software: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: In person

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