
Regional Operations Manager
6 days ago
We're looking for a dynamic and results-driven Regional Operations Manager to take ownership of operations and client relationships across several high-value portfolios in our NSW region. This is a senior leadership role, overseeing a team of 3–4 Operations Managers and ensuring our services are delivered to the highest standards for some of Australia's most recognised brands.
Why join us?- Lead a high-performing team in a supportive, values-driven company
- Work with well-established clients across a diverse portfolio
- Enjoy the autonomy to innovate, improve efficiency, and deliver outstanding results
- Collaborate with other Senior Leaders across the company
You will:
- Own operational delivery across your assigned portfolio, ensuring all services meet or exceed client KPIs
- Lead your team of Operations Managers to achieve operational excellence and cost-effective service delivery
- Develop and implement operations and resourcing plans to optimise service provider performance and costs
- Manage all people leadership responsibilities including performance management and team development
- Build strong, long-term relationships with key clients and stakeholders
- Oversee compliance, training, and quality control across all sites in your region
- Support business development by leading the operational transition of new contracts
- Deliver all contracted services to the highest quality, on time, and within budget
- Manage supplier negotiations and drive cost efficiencies
- Ensure all operational staff and contractors are compliant, skilled, and inducted to client standards
- Conduct regular performance reviews of both staff and service providers
- Drive continuous improvement initiatives and identify revenue opportunities within the region
We're seeking someone who:
- Has proven experience in multi-site operational leadership within facilities management, cleaning, or related industries
- Is a strong people leader, able to inspire, mentor, and hold teams accountable
- Brings exceptional client relationship management skills
- Is commercially savvy with a track record of managing budgets and delivering efficiencies
- Thrives in a fast-paced, dynamic environment where no two days are the same
- Competitive salary package with a company vehicle
- The opportunity to lead and shape operations
- Support from a collaborative executive team with clear vision and direction
- Professional growth and career progression opportunities
How to apply:
If you're ready to lead with impact and make your mark in a growing national business, Apply Now.
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