Account Development, Business Development
15 hours ago
Job Description
· Develop and execute strategies to identify and target potential new customers through effective research and utilizing prospecting tools, industry websites, events and other resources.
· Respond and follow up on all leads with the goal of establishing CDA/MSA's and eventually turning leads into opportunities and customers
· Engage with potential new customers through cold calls, emails and other cold outreach campaigns.
· Rigorously document communications and keep up to date the customer relationship management (CRM) database.
· Promptly initiate Client Proposals and Amendments upon request from BD and operational team with a target 3-day TAT
· Refer to and update Salesforce CRM opportunities where applicable
· Identify and communicate new trends and technologies in the market that may impact sales strategies
· Assist Business Development Director in responding to customer needs as they arise
· Provide excellent customer service by following through with prompt solutions to all customer inquiries
· Be a proactive, contributing member of the Commercial and Business Development teams.
· Contribute to short- and long-term territory business plans through in depth understanding of customer needs and the services we provide
· Establish and maintain strong relationships with customers through sound scientific expertise and business acumen
· Effectively work and communicate with internal, BDs and SMEs; Contribute to team and departmental initiatives outside of day-to-day selling in your territory
Skills, Education & Qualifications
· Bachelor's Degree from an accredited institution required, post-graduate or MBA preferred.
· Scientific background required with experience in bioanalysis (LC-MS/MS or immunoassay) strongly preferred
· A demonstrated track record of excellent communication skills in previous positions, both written and verbal (e.g. customer-facing positions including sales, marketing or project management)
· Confident, friendly, proactive team player and relationship-builder (essential)
· Life science sales or marketing experience preferred,
· Familiarity with a variety of sales concepts, practices, and procedures is an asset.
· Desire and motivation to develop a strong understanding of the biotech and pharmaceutical sectors, and hunt for new opportunities.
· Excellent time management and organizational skills.
· Must be able to perform all responsibilities of the position
· Ability to work in a virtual and field-based environment
· Valid Driver's license required for this position; local & national travel required for this role
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