Employee Relations Specialist

Be the trusted voice that supports fair, thoughtful outcomes and helps shape a positive employee experience through empathy, insight, and collaboration.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down

Our fantastic culture lives and breathes our values:

• Don't be ordinary, be awesome
• Think BIG
• No bullsh*t
• Be good to people
• Have fun

We are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.

But don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
• Discounted internet up to the value of $109 per month
• 20% off our Mobile services
• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
• Celebrating you With monthly rewards and recognition
• Internal training and resources for you to continue to learn, grow and achieve your career goals
• Yearly allowance for amazing Aussie merch
• Fitness Passport for access to multiple gyms and pools across Australia

Let's talk about you

You're a thoughtful and empathetic professional who thrives on supporting others through complex workplace matters. You bring clarity, calm, and care to challenging conversations, and you're passionate about creating fair, respectful, and inclusive experiences for everyone. You're confident navigating employment frameworks, and you enjoy working collaboratively to guide outcomes that reflect both people and purpose.

You bring:

• Proven experience as an HR Advisor, Employee Relations Specialist, or similar role
• Strong planning and organisational skills
• Experience supporting a range of employee matters, including investigations and complex cases
• A solid understanding of People & Culture practices and employment frameworks
• Sound knowledge of Australian employment laws and the ability to interpret and apply them thoughtfully
• A strong connection to Aussie's values and a commitment to using them to guide your work
• Excellent communication and relationship-building skills
• Active listening and thoughtful questioning skills
• A calm, solutions-focused approach to resolving conflict
• Discretion, empathy, and professionalism when handling sensitive matters
• Confidence working independently and collaboratively
• Adaptability and a willingness to learn in a fast-paced environment

How will you support our "Why?"

As our Employee Relations Advisor, working in our centralised People Services team, you'll bring our values to life by supporting these key activities and outcomes:

• Provide expert guidance on complex employment matters such as underperformance, conduct, terminations, investigations, and more
• Support and guide leaders to confidently manage employee matters, reducing the need for escalation
• Facilitate and coordinate learning sessions to build leader capability
• Collaborate across the People & Culture team to identify emerging themes and contribute to proactive improvements in the employee experience
• Coordinate and support workplace reviews and investigations, and work with our Partnering Team to share insights with leaders
• Maintain clear records of ongoing matters and use data to identify patterns and opportunities for improvement
• Stay across changes in employment legislation and help communicate these shifts to the business in a clear and practical way
• Contribute to the ongoing improvement of our People policies and processes, ensuring they remain current, inclusive, and effective
• Support a culture of thoughtful, risk-aware choices that balance fairness, compliance, and care