Solutions Consultant

2 hours ago

Sydney, New South Wales, Australia Thomax Technology Full time $80,000 - $120,000 per year

The Company

Thomax is a leading developer of cloud software for logistics clients both within Australia and internationally with our technology powering millions of parcel movements annually across a wide range of sectors and businesses. We are rapidly growing local success story, don't miss your chance to be part of the future.

We are actively seeking an experienced Solutions Consultant who's passionate about delivering world class solutions to address our customers warehousing challenges. This role will work closely with our project managers, developers and service desk team members, require you to be working from customer sites in warehouses at times. Suitable candidate is based in Melbourne or Sydney.

Why us?

As part of Thomax team you will enjoy the following perks & benefits:

  • Up to 6 weeks of Annual Leave.
  • Rapid career development and ongoing learning and certification opportunities.
  • Company bonus/incentive.
  • Employee referral scheme.
  • Flexible/ hybrid working arrangements.
  • Volunteer paid time off to make an impact outside.
  • Access to wellbeing and Employee Assistance Program (EAP).
  • Parental leave benefits.
  • On site free car park (subject to availability)

On your first day, you should have the following:

What you'll do

  • Partner with customers to understand their warehouse processes and design tailored WMS/TMS configurations.
  • Document and deliver functional designs, run workshops, and support testing and go-live activities.
  • Configure and validate system setups.
  • Train warehouse teams and provide post-implementation support.
  • Collaborate closely with Solutions Architects and Project Managers to ensure scalable, high-quality solution outcomes.

What we're looking for

  • 2+ years' experience in SaaS WMS, ERP, or logistics system implementation.
  • 3+ years experience with end to end warehouse operational processes
  • Excellent communication and documentation skills — able to translate operational needs into effective system solutions.
  • Experience in system configuration, UAT, and customer training.
  • Exposure to integrations, APIs, or data migration activities.

You'll thrive here if you…

  • Have a customer-first mindset and enjoy solving real operational challenges.
  • Are detail-oriented and love turning business processes into working systems.
  • Want to work with an innovative, collaborative team delivering solutions across the globe

Working concessions

  • Whilst the usual work time is during normal business hours Monday through Friday, responsibilities sometimes require working evenings and weekends to meet timelines agreed with the customers at times with little advance notice.
  • Occasional Interstate and international travel might be required on a short notice.

Successful applicant should:

  • Provide a satisfactory national police check &
  • Must have valid Australian work authorisation without requiring visa sponsorship.

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