Technology Site Consultant

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Caterpillar MineStar Implementation team has an exciting opportunity for an energetic and committed person to join the technology group in our Brisbane or Perth office.

Job Purpose: In this dynamic role, you will be at the core of all staffed/autonomous and driver safety operations, responsible for implementing the MineStar product suite (Command for Hauling/ Dozing/Drilling, Fleet and Driver Safety Systems) at new customer sites including upgrades to existing MineStar customers.

Implementing staffed/autonomous and driver safety system configuration and solutions to meet commercial contracts and mining business needs. In this rewarding role, you will have the ability to build strong relationships that support the dealer and customer during the installation and configuration of the software, debugging, testing, and integration of other systems to MineStar projects.

Job duties include by not limited too:

• Install and configure the complete MineStar system deployment to meet commercial contract and site specific needs
• Support the implementation of system modules to specification and configure modules based on requirements gathered from customer's business analysis
• Planning and execution of integrated testing and customer acceptance testing
• Ability to problem solve through technical investigation and resolution, including responding to customer questions
• Provide implementation technical training to end users and system administrators
• Perform implementation and integration tasks for internal and external customers
• Assist with documentation, training and functional specifications
• Follow project management process and implementation assignments
• Provide basic training on our standard implementation processes and usage of MineStar systems

Required qualifications and skills:

• Technical Bachelor's Degree and/or relevant experience in a related IT/technical/engineering role
• Extensive hands on experience with technical software system implementation, preferably in a mining environment
• Extensive hands on experience with IT system architectures, enterprise computing infrastructure and cybersecurity
• Hands on experience with (mining) heavy vehicle onboard technology system installation, configuration and commissioning
• Experience in Fleet Management implementations is highly desirable
• The ability to develop relationships through excellent written and verbal communication skills
• Ability to work both independently and as part of a multi-disciplinary team
• Ability to undertake up to 25% domestic and international travel

Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship.

What's in it for you?

• Competitive remuneration package, including an attractive Bonus and Employee Share Plan options
• Career development with global prospects
• Comprehensive training and coaching
• A strong commitment to safety and your wellbeing
• An inclusive workplace culture focused on quality, customer service and the environment
• A commitment to diversity and inclusion, equal opportunity, and equal outcome
• The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

Posting Dates:

September 29, October 9, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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