Country Road

Job no: 999894

Work type: Casual

Location: Melbourne - CBD & Inner

Categories: Sales Consultant

As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

Key responsibilities

• Our customers are at the heart of everything we do - always put the customer first by providing an exceptional customer experience through great service, excellent product knowledge and a seamless point of sale transaction
• Utilise tools available to keep yourself up to date with the latest products so you can share that knowledge with your customer
• Contribute to the smooth operations of the store through effective management of stock and loss prevention
• Ensure visual merchandising is maintained and the store is visually presented in accordance to brand standards
• Live and role model the Country Road Group values, collaborating with your store team to deliver results.

Attributes you possess

• A true passion for fashion with exceptional customer service skills
• Proactive with good problem-solving skills
• A natural optimism and helpful enthusiasm in everything you do
• Flexibility to work weekends and late trading hours according to business needs and peak trade periods
• Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for our brands and customer obsessed culture.

Why work for us

• Be a part of an established and trusted iconic Australian brand
• Reward and recognition through generous employee discounts of 40% across all of our Brands (Witchery, Trenery, Country Road, Politix and Mimco). Further offers and discounts available at David Jones
• A genuine and open high performing culture who have fun and celebrate success
• Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.

About us

Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard by AbTF to support responsible cashmere production.

Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.

From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.

Advertised: 16 Sep 2025 AUS Eastern Standard Time

Applications close: 19 Sep 2025 AUS Eastern Standard Time

Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.