Lead Observability Engineer

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

We are seeking an experienced Lead Observability Engineer - Dynatrace Specialist to join our team in Sydney, Australia. In this role, you will be responsible for designing, implementing, and maintaining our observability and monitoring solutions using the Dynatrace platform.

• Architect and implement end-to-end observability solutions using Dynatrace for our mission-critical applications and infrastructure
• Collaborate with development teams to ensure proper instrumentation and monitoring of applications
• Analyze and troubleshoot performance issues, identify root causes, and provide recommendations for optimization
• Develop and maintain monitoring dashboards, alerts, and reports to provide visibility into system health and performance
• Automate monitoring and observability processes through scripting and integration with CI/CD pipelines
• Stay up-to-date with the latest Dynatrace features and best practices, and evangelize their adoption within the organization
• Mentor and provide technical guidance to junior team members on observability practices and tools

• Proven expertise in Dynatrace observability platform and strong understanding of monitoring and observability concepts
• Proficiency in scripting languages such as Python and Bash
• Solid knowledge of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes)
• Extensive experience in implementing and managing observability solutions for complex, distributed systems
• Experience in troubleshooting and optimizing application performance
• Strong analytical and problem-solving skills with a detail-oriented mindset
• Excellent organizational and time management abilities
• Effective communication and collaboration skills
• Bachelor's degree in Computer Science, Engineering, or a related field
• Relevant certifications such as Dynatrace Certified Professional (preferred)
• Strong understanding of modern software architectures and distributed systems
• Knowledge of DevOps practices and principles

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks