Roster Liaison and ANUM Support Officer

Employment Type: Full Time or Part Time (12 months Fixed Term)

Location: Mercy Mental Health - Mercy Hospital Werribee

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Robyn Garlick at

Where there's life, there's Mercy.

Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

Mercy Mental Health and Wellbeing Services (MMH&WS) is seeking applications from passionate and committed colleagues for the role of Roster Liaison and ANUM Support.

This service-wide role will provide essential roster and staffing support across our Mental Health and Wellbeing Services, with a particular focus on acute teams.

This is an excellent opportunity to contribute to workforce stability and staff wellbeing while developing your leadership and workforce planning experience.

What you'll bring
You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will:

• Provide leadership and coordination in roster management to ensure safe staffing levels and compliance with Enterprise Agreements.

• Assist with recruitment, onboarding, and short-term workforce planning.

• Manage planned and unplanned vacancies.

• Provide rostering oversight to help reduce staff fatigue and improve wellbeing.

• Collaborate with clinical leaders and managers to optimise staffing and support staff wellbeing.

• Contribute to supernumerary rostering to upskill staff and strengthen workforce capacity.

• Promote a culture of collaboration, continuous improvement, and recovery-oriented care.

About You

• Registered Mental Health Clinician with current AHPRA registration.

• Experience in rostering within a health setting, preferably with RosterOn.

• Strong knowledge of Enterprise Agreements, including fatigue/rest requirements.

• Excellent organisational, communication, and interpersonal skills.

• Commitment to recovery-oriented practice and Mercy Health values.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.

• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.