General Manager Procurement Operations and Assurance

Build your career and Australia's future.

Not many people can say they are working on building Australia's future. With us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and true flexible working arrangements.

A bit about your role

As the General Manager, Procurement Operations and Assurance, you will lead a diverse and high-impact portfolio across Procurement Operations, Commercial Assurance, Accounts Payable, Travel & Expense Management, and Extended Worker Time & Materials Lifecycle Management. Reporting to the Executive General Manager, Procurement, Property & Supply, you will be a key member of the PP&S leadership team, shaping operational strategy and driving service excellence across end-to-end value streams and adjacent functions. Your work will directly influence outcomes that matter to nbn and earn the trust of our customers.

This is a role for a transformational leader who thrives on collaboration and purpose. You will foster a culture of inclusive leadership, personal growth and continuous improvement, coaching your team and stakeholders to think boldly and act with integrity. You will define service standards and KPIs aligned to strategic goals, consistently delivering results that exceed expectations. With a challenger mindset, you will take a holistic view of processes and impacts, identifying opportunities for innovation and leading change with confidence. Your leadership will be grounded in self-awareness, adaptability and a commitment to growing others, setting the tone for excellence across the organisation.

A bit about you

You are a strategic and compassionate leader with deep expertise in procurement and commercial operations. With proven experience in business and financial operations, you bring a track record of delivering cultural change, process efficiency, automation and commercial transformation in complex, customer-centric environments. You understand the nuances of shared services and have led teams through operational delivery, governance, risk management and business continuity with clarity and purpose.

Your qualifications in Finance, Business or Risk Management complement your strong business acumen and ability to generate value through insight and performance. You are confident managing outsourced services and supplier relationships, and you bring exceptional stakeholder engagement and negotiation skills to every interaction. You plan with precision, lead with empathy and inspire those around you to grow, adapt and succeed. If you're ready to shape the future of procurement operations at nbn, we'd love to hear from you.

Life at nbn

To be part of nbn is to be part of something bigger. There's so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a Permanent opportunity and applications will close at midnight on Wednesday 24th September 2025.

To be eligible for this role, you must have full working rights in Australia.