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Shift Supervisor

2 weeks ago

Box Hill South, Australia Glenny Kebabs Full time $2,500 - $2,700 per year

Want to join a brand full of energy that is reinventing an entire food sector?

Glenny Kebabs wants you

We are all about the food culture, car culture and people culture

This is what we do, and if this resonates with you. Click to apply today

Glenny Kebabs currently has 7 outlets across Melbourne

We have a desire to expand Melbourne wide, and eventually nationwide. So, if you

have a passion for quality food, customer focused and want to surround yourself with

likeminded talented individuals who live and breathe their values – then you've come

to the right company.

The successful candidate will have a proven track record of excellent service and

leadership skills that are best shown off in the fast-paced environment of a busy

hospitality venue.

They must have excellent communication skills, be a proactive leader and always be

willing to lead by example and help the team when required - 'Great leaders will

never expect their team to do something they wouldn't do themselves'

The role is Part-Time with rotating hours around the needs of the business.

Late starts and finishes, so you can enjoy a bit of a sleep in

The ideal candidate is looking to join a genuinely enthusiastic team and take a step

forward in their hospitality career with Glenny Kebabs.

Responsibilities

Maintain and manage successful business operations while on shift, including

overseeing the team, attending to managerial duties and ensuring an overall

excellent customer experience.

  • People – Develop, support, train and coach team members throughout the
  • day-to-day and lead by example.
  • Brand – Highest of standards relating to product quality and the service we
  • provide to all our customers.
  • Team - Support your assistant venue manager/s and venue manager to
  • achieve overarching business goals in restaurant, maintain financial
  • performance and positively contribute to brand representation.
  • Experience – protect our customers, reduce wait times, increase customer
  • satisfaction, enhance ambiance, cleanliness & stores presence
  • Sales – Incentivise upselling, complete and support suggestive sells, make
  • suggestions for promotional and local area marketing ideas.
  • KPI's – Labour expenditure on shift, Compliance, OH&S, Food Safety,
  • Customer Reviews, Product Quality, Wastage.
  • Other – Reducing wastage and spoilage of products on shift. Managing team
  • member shifts around budget and legal obligations. Ensuring timely
  • completion of all daily and weekly required tasks.

Requirements

  • Minimum 1 year experience in the hospitality industry, or similar.
  • Management experience preferred but not essential.
  • Strong connection with team and people to maintain a strong culture and build
  • on team performance.
  • Proactive leadership and displays a strong initiative level
  • Ability to meet KPI's and actively seek improvements.
  • Provide ongoing feedback to your team and have difficult conversations when
  • required.
  • Be open to receiving feedback from your managers.
  • Outstanding time management and organisational skills.
  • Ability to multi-task and organise shifts to meet deadlines.
  • A passionate for customer service and food.
  • A desire to improve and grow alongside your teams and the business.

Job Type: Part-time

Pay: $25.00 – $27.00 per hour

Benefits:

  • Employee discount
  • Professional development assistance

Work Authorisation:

  • Australia (Required)

Work Location: In person