Assistant Store Manager

5 days ago

Brisbane, Queensland, Australia Timberland Full time $60,000 - $90,000 per year

Timberland's unique culture and product designs are inspired by the rich New England heritage of the Timberland company. Everything we make, every store we open, every aspect of our business has been founded upon the outdoor lifestyle - whether that involves wooded trails or city streets - and a Timberland community that thrives on giving back. Through support of continuous education, inhouse learning opportunities and a promote-from-within philosophy, we want to see you grow professionally. We strive to be positive, inclusive and inspiring so if this is what you're looking for, then come and join our team

The Role:

As the Assistant Manager at Timberland Brisbane DFO, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching and mentoring the team, and delivering world-class customer service. You'll play a key role in creating a fun and energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.

The role & responsibilities:

  • Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
  • Motivate and inspire the team to deliver outstanding results in sales and customer experience
  • Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
  • Coach and mentor team members, driving high morale, ongoing training, and succession planning
  • Oversee stock levels, store organisation, shrinkage control, and operational excellence
  • To be successful in this role, you will have:
  • Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
  • Proven ability to lead a team and deliver strong results in sales and KPIs
  • A proactive, hands-on leader with a 'Make it Happen' mindset
  • Strong communication skills and a passion for coaching others
  • A genuine enthusiasm for customer experience and working with premium product

Why you'll love working with Timberland:

  • Work-Life Balance: Sunday to Thursday roster – two consecutive days off in a row to maintain a healthy work life balance
  • Career Growth: Extensive training and development programs to support your growth
  • Team Discounts: 40% off Accent Group brands | Hype DC, Platypus, Dr Martens, VANS, Glue, UGG, Dickies & many more
  • Supportive Culture: Be part of a vibrant, fun, and inclusive team culture that support and drive innovation and progression.
  • Employee Perks: Access to our exclusive 'Employee Benefits' program – includes bonus structures, discounted gym memberships and health insurance.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves.

The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

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