Solutions Architect

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"

• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Solutions Architect to join our growing team. In this role, you will be responsible to:

• Deep Competitive Analysis:

  • Conduct in-depth technical and functional analysis of competitor integration and automation platforms (e.g., Boomi, MuleSoft, Oracle Middleware, IBM, TIBCO, etc.), identifying strengths, weaknesses, unique selling propositions, and architectural nuances.

  • Perform hands-on technical evaluations, build proof-of-concepts, and simulate complex use cases to accurately assess competitive capabilities and limitations.

  • Monitor market trends, new product releases, and competitive movements within the integration, automation, and AI/Agentic spaces.

  • Develop detailed competitive battlecards, whitepapers, and enablement materials for internal teams (Sales, Solutions Engineering, Product, Marketing) to articulate Workato's differentiation and competitive advantages.

  • Present competitive findings and strategic recommendations to executive leadership, product management, and sales teams.

• Strategic Insights & Enablement:

  • Translate competitive technical findings into clear, concise, and compelling narratives that resonate with both technical and business audiences.

  • Collaborate closely with Product Management and Engineering to influence product roadmap decisions based on competitive insights and market gaps.

  • Partner with Marketing to develop competitive messaging and positioning for external communications.

  • Provide expert guidance and support to the Sales and Solutions Engineering teams in competitive deal cycles, acting as a subject matter expert on competitor platforms.

• Architecture & Enablement Strategy Support (within Customer Success):

  • Assist the Architecture & Enablement Strategy teams with project management and coordination activities for key strategic initiatives.

  • Define and refine project plans for critical programs within Customer Success, ensuring clear objectives, timelines, and resource allocation.

  • Support coordination with multiple cross-functional teams across Workato to ensure seamless execution of customer success initiatives.

  • Support the definition and operationalization of advanced enablement programs, such as the Black Belt program and teams, leveraging competitive insights to shape their content and focus areas.

Requirements
Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field; Master's degree preferred.

• 8+ years of experience in a solutions architecture, technical presales, product management, or competitive intelligence role within the enterprise software/SaaS industry.

• Demonstrable hands-on expertise and deep architectural understanding of integration platforms, specifically with significant experience in Boomi (e.g., Boomi Flow, AtomSphere, MDH, API Management).

• Strong understanding of other major iPaaS/integration platforms (e.g., MuleSoft, Oracle Middleware, IBM, TIBCO, SAP PI/PO) and their respective architectural paradigms (e.g., stateless vs. stateful engines, on-prem vs. cloud-native).

• Experience with various automation technologies beyond integration (e.g., RPA, BPM, low-code platforms) is highly desirable.

• Proficiency in cloud computing platforms (AWS, Azure, GCP) and their services.

• Solid understanding of enterprise architecture patterns, API management, data governance, and security best practices.

• Experience with competitive analysis frameworks and tools is a plus.

Soft Skills / Personal Characteristics

• Exceptional Analytical Acumen: Ability to dissect complex technical details, identify key differentiators, and synthesize information into strategic insights.

• Intellectual Curiosity & Drive: A passion for understanding how technology works, a natural inclination to dig deep, and a continuous learning mindset.

• Strong Communication & Presentation Skills: Ability to articulate complex technical concepts clearly and concisely to both technical and non-technical audiences, including executive leadership.

• Strategic Thinker: Capability to connect tactical analysis with broader market trends and business objectives.

• Collaborative & Influential: Proven ability to work effectively with cross-functional teams (Product, Engineering, Sales, Marketing, Customer Success) and influence outcomes without direct authority.

• Self-Starter & Proactive: Ability to work independently, prioritize tasks, and drive initiatives forward in a fast-paced, dynamic environment.

• High Integrity: Committed to ethical practices and objective analysis in all competitive intelligence efforts.

(REQ ID: 2426)

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