Partner Integration Team Leader

About Us

At Clanwilliam ANZ, we empower healthcare providers to deliver exceptional care through innovative, reliable, and secure software solutions. With a strong presence across Australia and New Zealand, we support clients operating in diverse healthcare settings, from GP practices and specialist clinics to hospitals, laboratories, allied health, insurers, and community-based organisations. We are driven by purpose and grounded in care. We believe deeply in the work we do and in the impact we have. Our commitment to our customers, partners, communities, and each other is reflected in every interaction, every product, and every partnership.

We are currently looking for a Partner Integrations Team Leader to join our HealthLink Sydney team. This full-time permanent role will see you leading a small, high-performing team that manages partner integrations, ensures the delivery of quality technical connections, and supports continuous improvement in operational reporting and process excellence across Australia and New Zealand.

What You'll Be Doing

As the Partner Integrations Team Leader, you'll lead the delivery of partner onboarding, integration, and relationship management across HealthLink's ecosystem. Working closely with the Commercial Operations Manager, you'll oversee end-to-end integration quality, data accuracy, and continuous process improvement, ensuring HealthLink remains a trusted connectivity partner in the healthcare sector.

Key responsibilities include:

• Leading the Partner Integrations team to deliver high-quality onboarding and integration projects
• Collaborating with partners, customers, and internal teams to ensure successful integration outcomes
• Managing partner contracts, renewals, and reporting accuracy for monthly review cycles
• Developing and maintaining integration processes, documentation, and service standards
• Providing timely reporting and insights to support commercial and operational decision-making
• Identifying automation or efficiency opportunities to improve delivery and reduce manual tasks
• Building and maintaining trusted relationships with healthcare partners and stakeholders across ANZ
• Coaching and mentoring team members to promote capability growth and continuous improvement

What We're Looking For

You're a proactive and collaborative leader with a balance of commercial and technical understanding. You take pride in delivering excellence through structure, accuracy, and partnership. You thrive in fast-moving, customer-focused environments and enjoy developing others to achieve shared goals.

You will bring:

• 4+ years of experience in partner management, integrations, or software delivery leadership
• Experience leading or mentoring technical teams and managing partner relationships
• Strong understanding of healthcare IT standards (HL7, FHIR, SmartForms, APIs)
• Excellent communication and stakeholder engagement skills
• Strong attention to detail and commitment to process improvement
• Experience in preparing and delivering operational or financial reports
• Permanent work rights in Australia

Desirable but not essential:

• Tertiary qualification in Business, Information Technology, or a related field
• Experience in healthcare software or interoperability environments
• Knowledge of commercial contracts and partner governance processes

What We Offer

• At Clanwilliam ANZ, we're proud of the people-focused culture we've built. When you join us, you'll benefit from:
• A flexible, hybrid working environment
• A supportive and inclusive team culture
• Ongoing professional development opportunities
• Paid birthday leave
• Sick leave from Day 1
• The opportunity to make a meaningful impact in the healthcare technology space

How to Apply

If this opportunity sounds like the right fit for you, don't wait; we are reviewing applications and interviewing as they are received. Submit your CV along with a brief cover letter telling us why you're the ideal person for this role. Take the next step in your career and apply online today to join the team at Clanwilliam ANZ.