Quality Manager

Position Title: Quality Manager 

Position Type: Regular - Full-Time ​

Position Location: Ballarat 

Requisition ID: 39044 

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

Join McCain as the Quality Manager at our Ballarat site and play a pivotal role in ensuring the food safety and quality of our delicious Pizza & Dinner products In this exciting leadership position, you will be responsible for overseeing all aspects of product quality—from raw materials through to the final product—driving excellence in everything we make. With end-to-end accountability for food safety processes, your expertise will shape best practices, safeguard our reputation, and deliver on our high standards across the site. You'll develop and inspire your team through hands-on training, performance management, and by acting as a trusted mentor to line staff, helping to build a culture of collaboration, continuous improvement, and outstanding quality. If you're passionate about food safety, leadership, and making a real impact, this is your opportunity to lead and grow with an industry leader at Ballarat.

What you'll be doing.

• Lead food safety and quality management across Pizza and Dinner production facilities at the Ballarat site, ensuring compliance with all internal and external standards.
• Oversee daily activities of both direct and indirect quality personnel, as well as participate as a member of the Prepared Foods Senior Leadership Team.
• Drive a positive culture of quality and food safety, championing continuous improvement and achievement throughout the site.
• Serve as HACCP team leader for Prepared Foods, ensuring best practice risk assessments and compliance.
• Manage the integrity of raw material inputs, as well as hold and release processes, to maintain stringent food safety and quality outcomes.
• Support sanitation, cleaning, and integrated pest management programmes to exceed regulatory and site standards.
• Administer key certification and compliance programmes, including GFSI, HACCP, FSV, KEFSQ, RSPO, ALDI, MSA, and MSC, along with routine GMP and AIBI inspections.
• Oversee the site sensory program, including staff calibration for accurate product evaluation.
• Build and execute strategies to achieve food safety and quality KPIs, reduce complaints, and support new product development initiatives.
• Mentor and develop the quality team, ensuring capability growth; provide clear reporting and engage key stakeholders on site performance.

What you'll need to be successful.

• Minimum 5 years' experience managing Food Manufacturing Quality and Food Safety Systems.
• Proven people leadership, including supervision, team development, and mentoring.
• Strong background in food safety programs such as HACCP, GFSI, and AIBI.
• Familiarity with major customer standards (Coles, Aldi, Woolworths).
• Relevant tertiary qualifications (e.g., Food Science) preferred.
• Demonstrates strong teamwork, relationship-building, and collaboration skills.
• Motivated leader with outstanding organisational abilities, adaptable to change, and skilled at influencing outcomes.
• Excellent communicator with a proactive approach to driving continuous improvement.
• Understands and exemplifies McCain Leadership Principles in day-to-day work.

About the team.

You'll be joining a high-performing and collaborative team that prides itself on delivering results while maintaining a supportive and enjoyable work environment. We work hard, tackle challenges together, and make sure to have fun along the way.

About McCain.

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.

*We've got this covered No agency support is required and unsolicited CVs will not be considered.

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McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. 

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. 

Job Family: Quality & Food Safety      

Division: ANZ 

Department: ​Ballarat Quality Control ​

Location(s): AU - Australia : Victoria : Ballarat 

Company: McCain Foods (Aust) Pty.