Village Services Officer- Cypress Gardens Retirement Community

1 day ago

Clear Island Waters Queensland, Australia TriCare Full time $44,800 - $59,600 per year

Join Our Passionate Team at TriCare's, Cypress Gardens Retirement Community

With over 50 years of experience, TriCare is one of Queensland's leading private providers of retirement communities and aged care residences. We're inviting you to be part of our close-knit, dedicated team at the canal-front Cypress Gardens Retirement Community.

Are you passionate about making a difference in the lives of older Australians? As a leading provider of Retirement Villages, TriCare is seeking a committed and compassionate Village Services Officer to join our vibrant team at Cypress Gardens.

Why You'll Love This Role:

  • Make a Positive Impact: You'll have a direct role in supporting the well-being of our residents, handling emergency response coordination, and ensuring their safety and comfort during your shift.
  • Be Part of a Close-Knit Community: Engage with residents, families, colleagues, and contractors in a supportive, respectful, and friendly environment. You'll be a key player in fostering a welcoming and relaxed atmosphere.

About the Role:

Located at Cypress Gardens on the stunning Gold Coast, the Cypress Gardens Retirement Community is looking for a dedicated Village Services Officer for a permanent part-time role (28 hours per fortnight). This position offers the following:

  • Work Schedule: Wednesday & Thursday sleepover shifts from 5:00pm to 8:30am the following day. In addition to the competitive hourly rate, you'll receive a sleepover allowance.
  • Extra Shifts Available: You'll have the opportunity to pick up additional shifts when other team members are on leave.

  • Key Responsibilities:

  • Responding to resident alarms and managing emergency situations.

  • Light cleaning of public areas and restocking amenities.

We're looking for a candidate who demonstrates:

  • A commitment to high standards of service.
  • A respectful and compassionate approach to our residents' needs.
  • The ability to work independently and as part of a team.

If you're ready to make a meaningful impact and join a team that values dedication and community, we'd love to hear from you

Skills and attributes:


• Customer service experience


• Sound communication and interpersonal skills


• First Aid and CPR certificates – Mandatory


• Holder of an open "C Class" driver's licence (to drive the golf buggy)


• Understanding of Work Health and Safety policies and procedures.

Remuneration is set according to Level 4 of the Aged Care Award $28.96/hr.

Apply now and become part of our team, dedicated to enriching the lives of our residents. Please submit your application via SEEK. Any questions please contact Nicole Muir, Retirement Village Manager, on

A satisfactory Police Clearance Certificate is required as per the Aged Care Act 1997.

TriCare does not consider applications received through, or from, recruiters.

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