Ecomms Senior Business Analyst

6 days ago

Sydney, New South Wales, Australia ManpowerGroup Talent Solutions (BH) Full time $80,000 - $120,000 per year

An experienced Senior Business Analyst is sought to support a high-impact strategic program for a major Australian bank. The successful candidate will play a pivotal role in simplifying processes, driving transformation, and maintaining strong stakeholder relationships across multiple business areas.

Key Responsibilities

  • Build and maintain trusted relationships with senior stakeholders across business units and enterprise functions.
  • Define and manage stakeholder engagement strategies, including relationship mapping and influence planning, to ensure alignment and minimise resistance to change.
  • Deliver accurate, consistent, and well-documented business requirements across large, complex projects.
  • Document Functional and Non-Functional Requirements using both Agile and Waterfall/Hybrid delivery methodologies.
  • Support project management in identifying and managing risks, issues, and dependencies.
  • Lead and contribute to vendor selection processes including RFI, RFP, and RFQ.
  • Coordinate and manage program-level business analysis activities across multiple streams.
  • Evaluate business outcomes and solution effectiveness through structured data analysis and stakeholder feedback.

About the Candidate

The ideal candidate will have strong business analysis capability and experience delivering outcomes in complex environments. They will combine analytical expertise with stakeholder influence to drive measurable business improvement.

Essential skills and experience include:

  • Minimum 5 years' experience as a Business Analyst working on large-scale transformation programs.
  • Experience within financial services, operations, or risk transformation projects.
  • Proven ability to engage and influence stakeholders at senior levels.
  • Advanced documentation and analytical skills (BRDs, Epics, User Stories).
  • Experience implementing electronic communications surveillance or related risk systems.
  • Experience managing vendor selection and procurement processes (RFI/RFP/RFQ).
  • Strong communication, problem-solving, and organisational skills.

Personal attributes:

Accountable * Collaborative * Outcome-focused * Resilient * Inquisitive * Influential

Opportunity

This is a high-visibility role within a transformation portfolio focused on delivering strategic outcomes and long-term value. It offers the opportunity to contribute to major change programs within a complex, fast-moving environment, supported by a collaborative and delivery-driven culture.

If the above looks of interest, please make an application and Manpower will be in contact with you.

Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

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