Community Support Worker – Complex Mental Health

1 day ago

Campbelltown, Australia Sydney Health & Care Services Full time $45,000 - $65,000 per year

Community Support Worker – Complex Mental Health | Macarthur Square

Casual | $36.23/hr + $0.54/hr First Aid Allowance + Penalty Rates

Consistent Shifts: 10:00am–1:00pm & 3:00pm–6:00pm | 7 Days a Week

Make a Real Impact

At Sydney Health & Care Services (SHCS), we believe every person deserves to live with independence, dignity, and purpose. We provide high-quality, person-centred support to people living with disabilities and complex mental health needs—and we're looking for experienced female support workers to join our team in Campbelltown area.

About the Role

You'll be supporting a participant living with multiple diagnoses, including:

  • Acquired & Traumatic Brain Injury (ABI/TBI)
  • Anxiety & Depression
  • PTSD
  • Schizophrenia
  • Mobility challenges

The participant may present with verbal aggression and can at times be intoxicated during shifts. We are seeking confident, resilient, and trauma-informed workers who can provide safe, structured, and compassionate care.

Key Responsibilities

  • Provide behavioural and emotional support for complex mental health needs
  • Assist with personal care and mobility support
  • Support with meal preparation, domestic tasks, shopping, and appointments
  • Provide community access and transport
  • Accurately complete documentation, daily notes, and incident reports
  • Build strong rapport while maintaining professional boundaries
  • Promote independence and support NDIS goal progression

About You

You are a reliable, professional, and empathetic support worker who thrives in challenging environments and understands the importance of consistency.

You will bring:

  • Female – required (participant request under Anti-Discrimination Act 1977 (NSW))
  • Experience supporting individuals with Drug & Alcohol use (highly regarded)
  • Proven ability to manage verbal aggression and complex behaviours
  • Trauma-informed approach with strong boundaries
  • Certificate IV in Mental Health, Disability, or Community Services (preferred)
  • Current First Aid & CPR, NDIS Worker Screening Check, WWCC, and Police Check
  • Valid Australian Driver's Licence and reliable vehicle
  • Confidence using electronic documentation systems

Why Join SHCS?

  • $36.23/hr casual rate + First Aid allowance + penalties
  • Regular set roster (10am–1pm & 3pm–6pm every day) for consistency
  • Supportive, trauma-informed leadership team
  • Purpose-driven, community-first organisation
  • Ongoing training and growth opportunities
  • Potential for transition into part-time roles based on performance

Apply Now

If you are passionate about making a genuine difference and have the resilience to support someone with complex needs, we'd love to hear from you.

Click 'Apply' and submit your resume today.

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