Technical Business Analyst

• Location: Sunshine Hospital
• Employment Type: Fixed Term, Full Time
• Salary: HS4 Grade 4

About The Role
This role is responsible to provide strategic input towards a major transformation project with the implementation of an all-new Computerised Maintenance Management System (CMMS), leveraging design tools in collaboration with technical stakeholders to prototype and map out user stories by personas and user groups. This role will also play an integral role in leading QA efforts, reporting back to developers on defects and focus on areas ahead of UAT and go-live.

Key Responsibilities

• Champion CMMS goals to establish data lineage that facilitates more informed decision making
• Lead ideation and collation of high-quality functional/non-functional requirements
• Participate in team workshops and 1-2-1 interviews with SMEs to affirm acceptance criteria
• Develop, agree, and manage action plans in response to stakeholder feedback to ensure quality of service provision and that preliminary needs are met
• Identify and highlight risks to project and technical leads that may seriously affect services

About You

• Experience in project delivery, implementing, and/or enhancing a SaaS platform
• Capable in evaluating legacy processes to propose well-thought out, systematic solutions
• Organised in delivering reports to a designated reporting cycle
• Experienced in participating and/or deputising across agile ceremonies
• Excellent communication and presentation skills

Position Description

About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

Why join us?
Compensation And Benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients' lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?
If you're passionate about envisioning business requirements and maturing project deliverables, we'd love to hear from you. Simply click on the "apply" button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date:
11:59pm on 12 October 2025.

Enquiries:
For further information about this role, contact Elliott Bushell via email .

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.