Service Department Administration Assistant

3 days ago

Mount Gravatt East, Queensland, Australia Heat and Control Full time $60,000 - $80,000 per year

About the Role:

Reporting to the Service Manager, the Service Department Administration Assistant will play a key role in supporting a small team of Service Engineers as they travel the globe to install and commission our award-winning equipment. This is a part-time, hybrid position based at our Mount Gravatt Office.

Key Responsibilities:

  • Raising, issuing, cost reconciliation, and assisting with the invoicing of service sales orders for service agreements.

  • Assisting with the scheduling of service engineers, including organising and updating travel arrangements.

  • Assisting with timesheet reconciliations.

  • Assisting with the auditing and scheduling of Service Personal Training.

  • Record keeping of the auditing and calibrating of Heat and Control service equipment and tooling.

About You:

To be successful, you will have the following:

  • Cert III in Business Administration, and 3 years demonstrated experience as an administration assistant in a service environment.

  • Proficiency with the Microsoft Office Suite (Excel, Word, PowerPoint).

  • Experience with the CRM Salesforce/Serviceforce is highly desirable.

  • Excellent time management and organisation skills, with the ability to multi-task.

  • Excellent oral, written, and interpersonal communication skills.

  • Self-motivated and self-directed in line with company directives.

About Heat and Control:
Established in 1950, Heat and Control is a privately-owned, world-leading manufacturer of Food Processing Systems, Product Handling Equipment and Packaging and Inspection Systems. We design, engineer and build machinery that creates, inspects, packs and conveys processed foods. Our equipment operates around the clock and around the world, giving our customers the advantage they need to succeed in today's competitive markets.

Why Work with Us:

  • Hybrid work arrangements.

  • Attractive remuneration package and conditions.

  • Corporate Healthcare Plan (HCF).

  • Novated Car Lease options.

  • Stable company with long term career opportunities.

  • A great team culture with low staff turnover.

  • Free on-site parking.

  • Social Club.

Put your passion to work and join us today Simply click "Apply" and we will be in contact shortly.

Heat and Control Pty Limited. Visit our website today:

Please note, in accordance with the Heat and Control Company Drug and Alcohol Policy, the successful applicant will be required to undergo a pre-employment Drug and Alcohol screen, Medical Assessment and Police check.

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