Gaming Staff

The opportunity

Join the team at McGuire Hotels' RQ's Tavern in Robina, Queensland as a casual Gaming Staff member. In this role, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the gaming facilities within the tavern.

Key responsibilities

• Provide friendly and efficient service to all customers in the gaming area
• Ensure the gaming machines and related equipment are well-maintained and functioning properly
• Assist customers with the use of gaming machines and respond to any queries or issues they may have
• Monitor gaming activities to ensure compliance with relevant regulations and internal policies
• Assist with the reconciliation of gaming machine cash and the completion of relevant paperwork
• Contribute to the overall positive atmosphere and experience for customers within the tavern

What we're looking for

• Previous experience working in a customer service or gaming-related role, preferably within the hospitality industry
• Strong communication and interpersonal skills, with the ability to provide excellent customer service
• Familiarity with the operation and maintenance of gaming machines and related equipment
• Knowledge of relevant gaming regulations and responsible gambling practices
• Commitment to working as part of a team to contribute to the overall success of the venue
• Availability to work a variety of shifts, including evenings, weekends and public holidays

What we offer

As part of the McGuire Hotels' team, you'll enjoy a friendly and supportive work environment, opportunities for career development, and a range of employee benefits, including discounts on food and beverages. We are committed to creating a diverse and inclusive workplace, and we welcome applications from candidates of all backgrounds.

If you're passionate about providing exceptional customer service and want to be part of a dynamic hospitality team, we'd love to hear from you. Apply now to join the team at RQ's Tavern