Senior Project Manager

Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

ServiceStream is seeking a highly experienced Senior Project Manager to lead the delivery of major IT transformation initiatives. This is a pivotal role within our national PMO, responsible for replacing legacy systems with modern, scalable technology solutions that align with strategic business objectives.

About the Role

Senior Project Manager – IT Transformation

Location: Melbourne, Victoria

Business Unit: GBIS – Corporate

Reports To: GM of IT PMO & Project Delivery

About the Role

As a Senior Project Manager, you will oversee the full lifecycle of a critical IT systems rollout—from planning and execution to delivery and stakeholder engagement. Operating at a national level, you will drive project outcomes that enhance operational efficiency, compliance, and workforce capability.

• Project Planning & Scoping: Collaborate with senior stakeholders to define project scope, objectives, and deliverables. Develop detailed project plans and resource allocation models.
• Budget & Financial Management: Prepare and manage project budgets, track expenditures, and ensure financial accountability and return on investment.
• Execution & Monitoring: Lead project execution, monitor progress against milestones, and implement corrective actions to ensure successful delivery.
• Risk & Issue Management: Identify and mitigate risks proactively, developing contingency plans to minimise disruption.
• Stakeholder Engagement: Serve as the central point of contact for project communications, ensuring alignment and transparency across business units.

Experience & Qualifications

• Proven experience delivering complex IT projects in large-scale environments.
• Strong command of project management methodologies including Agile, Waterfall, and hybrid models.
• Demonstrated success in managing senior stakeholders and third-party vendors.
• Experience implementing technology solutions for field workforces or compliance systems is highly regarded.
• Bachelor's degree in IT, Computer Science, Business, or related field.
• PMP, PRINCE2, or Agile Certified Practitioner certification preferred.

Why Join ServiceStream?

You'll be part of a national organisation driving real transformation through technology. We don't just deliver projects — we deliver impact. You'll be empowered to lead initiatives that shape the future of our operations and workforce, backed by a leadership team that values innovation, accountability, and strategic thinking.

We offer:

• High-Visibility Projects that influence business performance and operational efficiency.
• Executive-Level Engagement with senior leaders across the enterprise.
• Supportive PMO Culture that champions best practices and continuous improvement.
• Professional Growth Opportunities including certifications and tailored career pathways.
• A Values-Driven Environment built on safety, reliability, respect, and accountability.

About us

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

Service Stream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities.

Service Stream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities.

Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.

Department

GBIS

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.