Chronic Conditions Care Coordinator

Organisation: Cummeragunja Health and Development Aboriginal Corporation

Job Type: Chronic Conditions Care Coordinator

Location: 10 Tongala Ave, Moama (Cummeragunja) 2731

Hours: Up to 14 hours per week

Closing Date: Monday 8 September 2025

Description: The Chronic Conditions Care Co-ordinator role is to provide culturally enhanced clinical care and management to clients of Viney Morgan AMS, in particular those clients who suffer chronic health conditions.

Key Selection Criteria:

• Demonstrated understanding and commitment to Victorian Aboriginal health, local Aboriginal culture, and the philosophy and practice of Aboriginal Community Control health service.
• Demonstrated ability to work with Aboriginal organisations, communities and individuals in culturally appropriate ways
• Demonstrated understanding of the diverse health and social needs of Aboriginal people
• Well-developed interpersonal skills, including a friendly and professional approach and an ability to deal with a broad range of people at all levels.
• Sound written verbal and communication skills
• Demonstrated organisational and time management skills, including an ability to prioritise, manage multiple tasks, work to deadlines, manage interruptions and adapt to changing priorities
• Demonstrated capacity to manage sensitive information, maintain confidentiality and remain impartial at all times.
• Self-motivated and demonstrated ability of working independently with minimal supervision, and as an effective team member, promoting cooperation and commitment to achieve goals.
• Demonstrated proficiency and experience using Microsoft applications (e.g. Microsoft Word, Excel, Outlook) combined with a high level of accuracy and attention to detail.
• Previous experience in community support role and/or formal qualification relevant to role.

Duties include (please see position description for full details):

• Provide culturally appropriate primary health care, health assessment, early intervention, case management, health promotion and health education within a team environment.
• Managing patient care plans, scheduling appointments with specialists and allied health professionals, and coordinating referrals based on GP management plan.
• Educating patients about their chronic conditions, promoting self-management strategies, and addressing any barriers to accessing healthcare.
• Understanding and respecting the cultural needs of Aboriginal and Torres Strait Islander patients, ensuring culturally appropriate care delivery.
• Working closely with GPs, Aboriginal Medical Services (AMS), other healthcare providers, and community organizations to ensure coordinated care.
• Tracking patient progress, monitoring health outcomes, and generating reports for program evaluation.
• Actively participate in evidence-based practice, work within the accepted nursing scope of practice and maintain nursing standards according to the ANCI competencies and competency standards for practice nurses.
• Actively participate in the development, implementation and review of policies, protocols and systems as required.
• Participate in accreditation processes and support ongoing quality assurance practice within the Medical Clinic.
• Utilise available resources for identification of and intervention in potential health problems of individuals and their families.
• Provide prompt and appropriate interventions to individuals and the community who have identified health problems to maintain or improve their health and wellbeing.
• Collect and maintain accurate patient information and medical records using Communicare and other designated software programs. (Training provided)
• Participate in the implementation of an effective referral and recall system responsive to client need.

Please send your completed applications, including an application letter addressing the key selection criteria and resume to  by Monday 8 September 2025.

For further information or for any queries please contact Belinda Day, CEO on