Web Merchandiser

2 weeks ago

Sydney, New South Wales, Australia Contiki Full time $90,000 - $120,000 per year

Web Merchandiser

Location:
Bondi Junction
- Hybrid

Be the spark that starts their next big adventure.

Contiki is the world's leading travel company for 18-35s. We connect curious young travellers with unforgettable experiences across the globe and that journey often begins online. That's where you come in.

We're on the lookout for a Web Merchandiser who's passionate about user experience, obsessed with detail, and excited to help us create an online storefront that's as dynamic and inspiring as our trips.

What you'll be doing:

You'll own the look, feel, and performance of our website across key markets, ensuring our trips, offers, and content are always relevant, engaging, and easy to find. It's a hands-on role working across marketing, SEO, UX, creative, and tech, where no two days are the same.

Day-to-day, you'll:

  • Manage and update site content, including tour pages, promotions, and pricing through our Umbraco CMS
  • Launch campaigns and ensure everything goes live on time and on-brand
  • Optimise navigation, landing pages, and content zones to connect the digital experience with our brand and our customers
  • Collaborate with regional teams to deliver localised, relevant content
  • Map and enhance customer journeys with Direct-to-Consumer (D2C) conversion as your north star KPI
  • Ensure merchandising strategies support SEO visibility, driving organic traffic as well as conversion
  • Monitor site behaviour and performance using Google Analytics 4 (GA4), translating data into actionable insights
  • Be the go-to for merchandising across campaigns, regions, and digital platforms

What success looks like:

  • Campaigns that launch seamlessly and reflect our brand values
  • High-performing content that inspires curiosity and drives bookings
  • Smooth, engaging user journeys that reduce bounce and increase conversion
  • A merchandising strategy that supports both UX and SEO
  • Strong cross-functional collaboration and a consistent digital brand presence

Who you are:

  • You're adaptable and love the pace of digital
  • You communicate clearly and work well with others
  • You care about the customer experience and making every detail count

What you bring:

  • 2-4 years' experience in web merchandising, digital content, or e-commerce
  • A strong understanding of how merchandising impacts SEO and customer behaviour
  • Familiarity with CMS platforms (especially Umbraco) and campaign workflows
  • Experience using GA4 to track performance and identify optimisation opportunities
  • A commercial mindset and a sharp eye for detail
  • Confidence managing multiple priorities across global markets

Why Join Us?

  • Career Growth: Opportunity to lead strategic, high-visibility projects and work closely with senior leaders across global functions.
  • Wellbeing Support: Access to extensive employee assistance and wellbeing programs for you and your family.
  • Travel Discounts: Generous domestic and international travel discounts for you, your family, and friends.
  • Learning & Development: Career development and personal growth opportunities.
  • Love for Travel Benefit: Annual travel credit of $1850 after your first year to use on any core travel brands.
  • Team Engagement: Two team engagement days per year.
  • Volunteer Leave: Two days paid leave per year for volunteer opportunities.
  • Parental Leave: 12 weeks paid parental leave for eligible employees.

  • e Merchandiser

    2 days ago

    Sydney, New South Wales, Australia Hermès Full time $60,000 - $100,000 per year

    MissionThe e-merchandiser oversees the website merchandising and ensures the digital customer journey working closely with the subsidiary Merchandise team. The role is responsible for converting traffic into sales by selecting, displaying and animating the product offer online. By their actions, the e-merchandiser monitors the digital window of the brand and...

  • E-commerce Merchandiser

    11 hours ago

    Sydney, New South Wales, Australia Contiki Full time $90,000 - $120,000 per year

    E-commerce MerchandiserLocation: Bondi Junction - HybridBe the spark that starts their next big adventure.Contiki is the world's leading travel company for 18-35s. We connect curious young travellers with unforgettable experiences across the globe and that journey often begins online. That's where you come in.We're on the lookout for a Merchandiser who's...

  • Marketing Coordinator

    7 days ago

    Sydney, New South Wales, Australia DKM Global Pty Ltd Full time $90,000 - $120,000 per year

    About UsAt DKM Blue, we are dedicated to enhancing your brand's presence through creative promotional solutions and high-quality products. As a market leader in Australia, we offer the largest selection of promotional items, from everyday essentials to premium merchandise. Our capability to project manage end-to-end operational requirements with our...

  • E-Commerce Sales Specialist

    1 week ago

    Sydney, New South Wales, Australia Samsung Electronics Full time $80,000 - $120,000 per year

    Position SummaryCreate the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart. We have...

  • E-Commerce Sales Specialist

    16 hours ago

    Sydney, New South Wales, Australia Samsung Southeast Asia & Oceania Full time $80,000 - $120,000 per year

    Position SummaryCreate the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.We have an...

  • Studio & E-Commerce Co-ordinator

    1 week ago

    Sydney, New South Wales, Australia Parlour X Full time $60,000 - $90,000 per year

    Australia's luxury fashion multi-brand retailer seeks a Studio & E-Commerce Co-ordinator. You will be responsible for maintaining, updating, and optimising the website, coordinating product and content uploads, and managing our social media and digital communications. You will play a key role in ensuring that every digital touchpoint is precise, engaging,...

  • eCommerce Specialist

    15 hours ago

    Sydney, New South Wales, Australia Stylerunner Full time $60,000 - $100,000 per year

    At Stylerunner, we're redefining what it means to live and look well. As pioneers in premium activewear and lifestyle fashion, we curate the best global brands and deliver a seamless online experience that inspires our community to move, look, and feel their best.We're on the lookout for a passionate and commercially minded eCommerce Specialist to manage and...

  • E-commerce Specialist

    12 hours ago

    Sydney, New South Wales, Australia White Fox Boutique Full time $60,000 - $120,000 per year

    White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.An exciting role has become available for an E-commerce Specialist to join the White Fox family based at...

  • E-Commerce Sales Specialist

    2 days ago

    Sydney, New South Wales, Australia Samsung Electronics Full time $80,000 - $120,000 per year

    Position SummaryCreate the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.We have an...

  • E-Commerce Sales Specialist

    14 hours ago

    Sydney, New South Wales, Australia Samsung Electronics Australia Pty. Ltd. Full time $90,000 - $120,000 per year

    Position Summary Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart. ...