Salesforce Principal Architect – Data Cloud

Slalom

Slalom is a purpose-driven consulting company focused on strategy, technology, and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. ​As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We're committed to building our business in ways that are sustainable and responsible, while creating innovative solutions to the world's biggest challenges. We have bold aspirations for the future and together with our people, partners, and customers, we take measurable actions for today.

The Salesforce team

As a Platinum Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to interesting and diverse projects.

The Role: Salesforce Principal Architect – Data Cloud

What You Will Do

You are the Salesforce Data Cloud subject matter expert, focused on designing and ensuring delivery of complex Salesforce solutions for and with our clients. You are a self-driven individual with a "get it done" attitude and a passion to solve complex business and technology problems.

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Provide technical leadership and oversight for Data Cloud and Salesforce platform design and development, ensuring Data Cloud solutions align to best practice design principles.

What You'll Bring To Slalom

• Expert level understanding of the Salesforce product suite, including Sales, Service, Experience, Data, and Marketing Clouds.
• Expert knowledge of Agentforce, with experience building Service Agents, Support Agents and Einstein configuration.
• Experience with processing complex data sets, including data strategy and design of identity unification, segmentation and activation.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Experience with platform security capabilities (TLS, SSL)
• Experience with design and configuration of platform automation configuring Flows. Apex development is a plus.
• Background in design/development of large web-based or client server systems, or complete software product lifecycle exposure

Our Values

Our culture and values reflect each individual Slalomer. We are dedicated to encouraging workplace diversity and ensuring all our people, from any background can contribute to their full potential. We wish to build a team that echoes the diversity of the communities we serve, and our values are an active part of our every-day, guiding our decisions.

What keeps us here?

When we moved to Australia in 2020, we had no idea just how important our work/life balance would need to be. We've asked our consultants what makes Slalom a great place to work and the most common answer – "the freedom to be ourselves when life gets in the way". We make a big effort to bring everyone together and allow space when space is needed. We believe in helping each other thrive in work and life and are proud to invest in benefits that include holistic wellbeing, meaningful allowances, and investment in our team's professional, technical, and personal growth.

Slalom is an equal opportunity employer and welcomes all qualified applicants. Slalom does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.