Product Guide

2 weeks ago

Canberra, ACT, Australia Arc'teryx Full time $70,000 - $120,000 per year

About ARC'TERYX

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.​

The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way.​ Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.​

Our Benefits

  • A generous team discount, not only with Arc'Teryx, but other affiliated brands with Amer Sports
  • Kick start with Arc'Teryx uniform provided
  • Competitive remuneration and a great bonus scheme
  • Access to an Employee Assistant Program to support your health & wellbeing
  • Continuous on the job training, development opportunities to support your career growth
  • Be part of a global business with great career pathways and opportunities across multiple brands

About the Opportunity

  • Fostering connection in all guest interactions from product education, processing purchases and supporting our guests on warranties or damaged goods
  • Supporting in store events, inventory counts, replenishing product and ensuring the store stays clean and organised
  • Provide feedback and suggestions on merchandising to enhance guest experience and sales
  • Collaborating with your team and leaders in an open and positive way
  • Deliver best in class experience to our guests through education, service and culture
  • Build a strong understanding of our products and seamlessly weave this into your guest interactions
  • Be a brand ambassador and elevate the guest experience wherever possible

About You

  • You have two or more (2+) years of retail sales experience
  • You are passionate about delivering exceptional customer service
  • You love to have fun at work, but hold yourself accountable to what is required of you
  • You have outstanding verbal and written communication skills, and a deep understanding of your impact
  • You are self-motivated, and enjoy problem solving
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fuelled by curiosity and acceptance.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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