Sales Coordinator
2 weeks ago
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Job ID: 293607
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Date posted: 21/06/2025
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
What you need to know
Working at IKEA has its benefits and rewards:
- $29.71 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
- This role is Permanent Part-time, 60hrs/fortnight in Kitchens
- This role is Permanent Full-time, 76hrs/fortnight in Activities
- Applications close Friday 4th July 2025
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
As a Sales Coordinator your responsibilities will include, but are not limited to:
- Supervising and coordinating the daily operation of the team.
- Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
- Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
- Encouraging the team to actively sell the department's top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.
- Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.
- Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability.
- Passionate about people's everyday life at home and home furnishing, and you enjoy working in a fast-paced and future-oriented environment.
- Able to able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.
- Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
- Friendly and comfortable with connecting and interacting with people.
- Comfortable with coordinating your team, setting priorities, and delegating responsibility.
- Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
- Looking to develop and grow within the business.
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