Fraud / AML Officer

• Great opportunity to gain hands on experience and expand on your skills as part of an evolving team
• Be part of a team looking to transform how we detect, investigate, and prevent fraud and financial crime across digital and traditional banking channels
• Full time with hybrid work arrangements available (Wollongong based)
• Award-winning community minded bank, with great training and career development opportunities

Our Fraud/AML team is looking for an inquisitive and analytically oriented professional to help in the detection and prevention of fraudulent activity and financial crime across traditional and online banking channels. Utilising contemporary fraud detection systems, you will have the opportunity to contribute to the continuous improvement and automation of IMB's fraud and AML/CTF systems and processes and you will play a key role in providing solutions to mitigate loss to our members and to the Bank.

Reporting to the Fraud/AML Operations Manager, this role is critical to the success of fraud detection and IMB's adherence to the AML/CTF Act.

About the role

• Proactively identify, review and report any suspicious activity to AUSTRAC and law enforcement bodies
• Provide assurance over KYC and onboarding processes for members
• Conduct enhanced customer due diligence in relation to high-risk members
• Investigate potential fraud threats identified through transaction monitoring systems and reports
• Communicate directly with IMB members that are the victims of fraud to minimise losses and resolve fraud risks
• Keep up to date with fraud and ML/TF indicators and typologies to protect IMB and its members against new risks
• Educate IMB employees in relation to fraud and AML/CTF matters
• Implement improvements to IMB's fraud risk and AML/CTF monitoring systems and processes
• Support business projects with financial crime input and data-driven insights.

About you

• An understanding of, or experience in fraud prevention and detection in a banking and financial services environment (minimum 12 months preferred)
• Proven AML/CTF experience with good knowledge of KYC and enhanced customer due diligence processes
• Skills and knowledge associated with digital and e-commerce transactions
• Accurate statistical, data analysis and reporting skills using your eye for detail to identify anomalies/issues in financial and transactional data, patterns and trends
• An inquisitive mindset to probe, ask questions, investigate the anomalies and move through the process to resolution
• Strong computer literacy with experience in MS Excel, Word
• Superior communication and negotiation skills
• Ability to manage competing priorities in a fast-paced, high-volume environment working with a team of like-minded individuals
• Passion for protecting customers and contributing to a safer banking environment for our members
• Experience in working with fraud and/or AML/CTF technology platforms will be highly regarded.

About IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB's purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live. As an award-winning Bank, IMB benefits include:

• Great training and onboarding
• Genuine career pathways and opportunity to accelerate your skills and experience
• A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees
• Designated wellbeing days
• Friendly and professional team environment
• Product concessions
• Purchased annual leave options.

Apply now by following the prompts. For further information contact Paul Sartor, Fraud/AML Operations Manager - Applications close 12th October, 2025. Email applications will not be accepted.

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