Port Agent

Port Agent – Cruise Operations | Chatswood, Sydney

Join the world's leading cruise company and bring your passion for travel to life

Why You'll Love Working With Us

At Carnival Corporation & PLC, we're proud to offer a supportive, flexible and rewarding workplace — one that recognises great work and helps our people thrive. Enjoy a role that comes with fantastic benefits, including:

9-day fortnight –
enjoy a long weekend every second week (on full pay)

Hybrid work model –
2 days WFH and 3 days in our Chatswood office

Convenient location –
close to trains, restaurants, gyms & shopping

Travel perks –
amazing cruise discounts plus partner airline & hotel deals

Wellbeing focus –
access to gym discounts, wellness classes, free vaccinations and more

Rewards & recognition –
celebrate success through staff awards and recognition programs

A collaborative, down-to-earth team who love what they do

About the Role

We're looking for a hands-on, detail-driven Port Agent to join our friendly Port Operations team in Sydney. You'll play a key role in ensuring the smooth arrival and departure of our ships, coordinating everything from Customs and Port Authority approvals to crew logistics and supplies. Every day is different – from organising port services to supporting our world-class cruise lines – it's a fast-paced, rewarding role where teamwork and organisation are key.

What You'll Be Doing

• Coordinating cruise ship arrivals and departures with external services, including harbour pilots, tugboats and mooring gangs
• Prepare and process required documentation
• Liaise with port authorities, Customs, Department of Agriculture and other statutory bodies.
• Organise logistics for supplies, crew movements, luggage handling, and more
• Build strong relationships with service providers, government agencies, internal and external stakeholders
• Complete accurate port call reporting, invoicing, and admin tasks

About You

You're someone who thrives on organisation, teamwork and variety. You're known for your attention to detail, your ability to juggle priorities, and your willingness to roll up your sleeves when needed. You'll enjoy collaborating to keep things running smoothly – and you're not afraid to jump in when the team needs a hand.

We'd love to hear from you if you have:

• 2+ years' experience in a similar operational role
• Background or interest in the cruise, travel or shipping industry
• Strong organisational and planning skills with great attention to detail
• Confident communicator and team player who enjoys problem-solving
• Solid administration skills and intermediate MS Office (Word, Excel)
• A current NSW Driver's Licence
• Flexibility to support weekend and out-of-hours work (cruising never sleeps)

About Us

Carnival Corporation & PLC is part of the world's leading cruise holiday company, representing iconic brands including Carnival Cruise Line, Costa, P&O Cruises World Cruising, P&O Cruises Australia, Princess Cruises, Holland America Line, AIDA, Cunard and Seabourn.

It's an exciting time to join the local team cruising in Australia At Carnival Corporation & plc, we pride ourselves on promoting an inclusive and flexible workplace culture where individual differences are valued.

We promote diversity and inclusion and encourage applications from all backgrounds and communities, including Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community, and people living with a disability.

Suitable candidates will undergo background checks, which may include police checks, skills assessment/testing, and reference checks. There will be a one-stage interview at our Chatswood, Sydney office.

Only approved recruiters on our panel will be engaged, and unsolicited resumes from agency recruiters will not be accepted.

Ready to set sail on your next career adventure?

If you're organised, collaborative and passionate about travel,
apply today
and join a team that makes cruising happen