Female Casual Disability Support Workers Onsite Shared Support Opportunity

Tentative Commencement 12th January.

About the role:

Our Disability Clients need multiple experienced all rounder Support Workers to join our Concierge / Onsite Shared Support opportunity at Circa 3 at Nundah providing unplanned / infrequent supports to 9 Clients of varying disabilities. The Concierge service is 24/7, specifically designed to support NDIS Clients when their usual supports are not available. This unplanned support may be something as simple as assisting a Client with their meal to providing personal care or emergency support in the instance of a fall or other incident.

This is a super cool role where no two days will be the same; but even better, the tenants at Circa 3 are such an awesome bunch of people who just need a day to day hand from dynamic, dedicated and proactive Support Workers to help them live their best life.

The ideal person suited to this role is an experienced Support Worker with experience with a range of Clients and disabilities. There is a high customer service / hospitality component to this role (think hotel concierge service – with a superstar Support Worker role focus) ensuring that the entirety of the tenant's life (not just related to their disability) is the focus. This also requires a high degree of autonomy, problem solving, multitasking and the ability to prioritise multiple Client priorities.

We're not going to lie, we are not after people with a "Not My Job" mindset; an "I'm too busy" mindset, an "I wonder what messages I've missed on my phone" mindset – we need people who are willing to go over and above to support those we are charged to support and serve. We need people who will proactively find out how they can help and not wait for a call for support. We need people who are easy going, personable and who have an excellent work ethic, but most of all, we need decent, caring and responsible humans.

… and the perks? No two days will be the same. You will be in a role where you can go home and know in your heart that you made a different to a person's life. You will be welcomed to an organisation that has its values well and truly aligned, who treat their staff with respect and who are supported in the good, the bad and the uncertain – and you'll earn a wage while doing it. We are truly a family minded service provider who want people with similar values and mindset.

So the nitty gritty.

We are after approximately ten all rounder Support Workers for this project. The roster will consist of three eight hour shifts per day - all active awake shifts (6am – 2pm / 2pm – 10pm / 10pm – 6am) over a 24 hour period.

The hourly base rate is Weekday $35.66, Evening $38.30, Night $39.33, Saturday $48.65, Sunday $62.62, Public Holidays $76.38 (sorry, rate not negotiable).

You will have support in your role via a comprehensive care plan and ongoing training and support from our awesome Support Specialist team.

To be successful you must…

• Be a decent, caring and compassionate human who wants to help our nations vulnerable
• Be open minded to the person and not have the mindset that just because you have experience in a disability, doesn't mean you have experience in that persons experience or expectations in relation to their disability
• Have experience in the disability field
• Resonate with the role description above
• Not think that our valued Tenants are paying you to be on your personal phone – please stay off
• Have a team mindset
• Have awesome multitasking, prioritising skills with a proactive and problem solving mindset
• Hold a NDIS Worker Screening Card and Working with Children Blue Card
• Have evidence of eligibility and right to work in Australia
• Have a genuine desire to positively change people's lives

Your key responsibilities & accountabilities…

• To deliver high quality support to our Clients in the capacity they require, the exact way they would like it delivered
• Communicate effectively and collaborate for our Clients needs with our Clients, team & Support Specialist
• Understand, follow instructions, and be responsive to our Clients needs
• Provide support to our Clients as required
• To support our Clients to achieve their NDIS Goals
• Have good rapport building skills and a gentle, encouraging manner
• Have an interest in building a respectful relationship with our Clients
• Be reliable, flexible and responsive to fill shifts when required

What we offer

• Competitive hourly rates: Weekday $35.66, Evening $38.30, Night $39.33, Saturday $48.65, Sunday $62.62, Public Holidays $76.38
• Consistent client placements—no endless rotations
• Free counselling sessions and discounted physio
• Comprehensive training, online resources, and ongoing support

About us

QSSS Pty Ltd is a leading provider of disability support services in Queensland. Our mission is to empower individuals living with disabilities to live fulfilling, independent lives. With a strong focus on person-centred care, we strive to deliver high-quality services that exceed the expectations of our clients and their families.

If you believe you are the right fit for this amazing opportunity, please submit your:

1. Cover Letter – identifying whether you are applying for a Team Leader role or Support Worker Role and explaining to us why you think you would be the perfect fit for this position AND,
2. CV - outlining your relevant experience and qualifications.

Wishing you luck with your application, hopefully we'll be speaking soon