Senior Administrator

You put people at the heart and take pride in the impact of your work.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Provide high-level administrative and executive support, with a strong focus on diary management, including managing and coordinating administrative processes, and liaising with and responding to enquiries from internal and external stakeholders to support operational effectiveness.

Since this role supports the Office of the Executive Director of operations, it requires adaptability and maturity to be able to operate in a very dynamic operational environment. You would be required to help with navigating through various day to day operational challenges, support the entire Train Crew and Station Operations team. You would be the conduit between the ED's office and rest of the operational team and help coordinate various projects while focussing on reporting, compliance and governance requirements.  

For more information on this position, please click here to view the role description and information pack.

About you

You will have demonstrated experience in providing high end administrative support with ability to exercise discretion and maintain confidentiality in handling critical and sensitive information. You are tactful and possess great stakeholder engagement skills. Previous exposure to a highly dynamic operational environment will set you up for success. 

You are a confident go getter, proactive and able to deliver multiple administrative and clerical support activities and services in line with agreed standards, timeframes and milestones, given tight timeframes and the need to maintain accuracy and attention to detail.

In summary, the following skills will set you up for success in this role:

• Strong diary management skills, with the ability to schedule, prioritise, and coordinate complex calendars.

• Exceptional organisational and time management abilities, can work autonomously and manage competing priorities.

• Proactive problem-solving skills and the ability to roll up your sleeves and get things done 

• Ability to collaborate effectively with internal teams and external stakeholders.

• Excellent written and verbal communication skills.

• High attention to detail and accuracy in preparing documents, reports, and correspondence.

• Strong interpersonal skills, building positive relationships across all levels of the organisation.

• Competence with office systems, digital tools, and software relevant to executive support.

• Flexible and adaptable, able to work in a fast-paced and dynamic environment.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week. 

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us.  Apply now

Applications close: 11:59 pm Wednesday, 24th September 2025.

For more information about this role, please contact SHEFALI..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

Need some help with your application? Take a look at our application tips video series.

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