Front of House Hospitality Traineeship

Are you passionate about delivering great customer experiences?

Hospitality Training Network (HTN) is offering an exciting Hospitality Traineeship designed to help you learn on the job, gain real-world experience, and earn a nationally recognised qualification - all while getting paid

The team is fun, tight-knit and passionate about creating exceptional quality pastries.

What's on offer?

It all starts here, so read on… here's some of the benefits:

• Earn a full-time wage as you learn and gain your recognised Qualification: Certificate III in Hospitality
• Tailored and flexible training from skilled professionals
• Specialist mentoring and support with check-ins every 6 weeks and always available contacts
• Opportunity to build your experience at more than one employer

Location: Clovelly, NSW

Tuga Pastries started as a hole in the wall bakery producing pasties de nata from a traditional family recipe recreated by Diogo Ferreira. Diogo's father, Agostinho Ferreira, a pastry chef in Portugal, migrated to Australia in 1985, bringing with him his Portuguese tradition and culture including his beloved secret pastel de nata recipe.

In 1994, they opened their first Portuguese cake shop in Curlewis st Bondi Beach and within six years were making and selling 3000 Nata's every day, each one still hand pressed and hand made to Gus's secret recipe. In 2016, Gus's son Diogo continued his father's legacy; the nata's you hold today from Tuga Pastries are still hand pressed and handmade, still true to Gus's village recipe and still taste just as delicious as his did years ago.

What's involved:

As a Hospitality Trainee, you will be working in a vibrant and fast-paced environment, gaining a variety of skills to build a successful career in hospitality.

• Customer Interaction - Greet customers warmly, escort them to tables & provide initial assistance to welcome them to the Café
• Customer Service - Take meals & drinks orders, offer insights on the daily menu & specials, deliver dietary restrictions & special requests to the kitchen & deliver meals & drinks to customers
• Customer Experience - communicate effectively with customers & address their requests to ensure satisfaction & repeat business
• Operations - Assist with setup & closure of the dining area, manage the dining area keeping it clean & organised & handle processing of payments by guests

What we are looking for:

• A positive attitude and willingness to learn
• Great communication and interpersonal skills
• Reliability and a strong work ethic
• Availability to work flexible hours (evenings, weekends or public holidays if required)
• Previous hospitality and customer service experience is highly regarded

Wage:

Award Wages Apply

In order to be eligible for an apprenticeship in NSW you must be either an:

• Australian Citizenship
• Australian Permanent Residency
• New Zealand Passport Holder residing in Australia for more than six months.

What's Next?

• Click I'm Interested to create your profile, please ensure all your contact details are correct.
• Upload your current Resume.

Please note: If you fail to provide and complete all details as requested above your application will not be considered.

HTN is an equal opportunity employer.