Food & Beverage Attendant

About Capella Hotels and Resorts

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

About Capella Sydney

Nestled in the heart of Sydney, Capella Sydney offers discreet luxury within the golden sandstone walls of a heritage building. An urban oasis where modern elegance meets historical charm, the hotel is home to meticulously curated artworks and interiors that celebrate Australia's stunning panorama. Located steps from the city's most iconic landmarks, Capella Sydney is an extraordinary embodiment of crafted hospitality that encapsulates an immersive cultural experience with unparallelled sophistication and style.

Position Summary

The Food & Beverage Attendant is a dedicated hospitality professional who truly takes pride in delivering Capella's signature standard of service. They are all about creating unforgettable dining experiences for our guests With a knack for anticipating needs, they provide personalised service and share thoughtful recommendations on menu options, beverage selections, and daily specials to make every visit even more special.

We are seeking dedicated Capella Ambassadors to join our team as Food & Beverage Attendants in the following outlets:

• In Room Dining
• Aperture

The Role:

• Stay attentive to our guests' needs By nurturing connections, understand their preferences and offer personalised service.
• Be familiar with the food and beverage items on the menu and have the skills to recommend menu combinations and upsell alternatives.
• Assist colleagues to ensure proper coverage and prompt guest service.
• Inform the kitchen of any extra meal requirements, allergies, dietary needs, and special requests.
• Maintain cleanliness in work areas throughout the day by practising clean-as-you-go procedures.
• Arrange tables based on the event type and service standards, incorporating the appropriate linens, glassware, chinaware, and cutlery, while ensuring all supplies adhere to quality standards.
• Understand and adhere to proper alcohol service procedures.
• Complete closing duties: store reusable goods, break down items, clean equipment and areas, return items to proper locations, lock refrigerators, restock items, turn off lights, lock doors, and finish the daily cleaning checklist.

Talent Profile

• Previous experience in a comparable role is preferred.
• Attention to detail and being proactive.
• Effective communication with a personable character and authenticity.
• Proficient in both written and spoken English.
• NSW RSA (Responsible Service of Alcohol) Competency Card.
• Food Handler's Certificate.
• Valid working rights in Australia.
• Being available to work on a rotating roster throughout the week, including weekends and public holidays, is essential.

What you will receive with Capella Sydney

• Become a part of a vibrant and supportive work environment.
• Work in beautifully designed spaces and enjoy amenities in a historic building.
• Enrol in online LinkedIn courses to enhance your personal and professional development.
• Complete uniform provided and cleaned.
• Savour free meals during your shift.
• Take advantage of hotel and group discounts.
• Participate in the Employee Assistance Program (EAP), which offers confidential counselling and support.
• Make the most of the birthday leave.

• Explore opportunities for growth and development both within the group and beyond.

• We appreciate your understanding that we will only be able to contact shortlisted candidates.