member relationship consultant

15 hours ago

Cannington, Western Australia HBF Health Full time $60,000 - $120,000 per year

Job no: 494456

Work type: Permanent full time

Location: Cannington

Categories: Member Services & Sales

HBF Employee Benefits

  • FREE Corporate Gold Hospital Insurance (for you and your family)
  • 3 additional wellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata
  • 2 volunteering days per year
  • 18 weeks paid parental leave
  • Access to corporate discounts across a range of gyms, retail, restaurants, and hotels
  • $66k base + super

About the Role

As a Member Relationship Consultant, you'll be the first point of contact in our Cannington branch (located in Westfield Carousel), representing HBF in the moments that matter to our members.

Working within a small team, you will support new and existing members both face-to-face and over the phone, by identifying their needs and recommending the right product for them.

You will be there for a wide range of members' life moments – from welcoming a new baby into the world to supporting a loved one through life-critical medical treatment – as they reach out to better understand their health cover.

This position is being offered on a permanent full-time basis.

About You

You are a vibrant, energetic and collaborative team player with a natural ability to communicate passionately. Being adaptable and resilient will be important in this role as no two conversations are the same and will need an individual approach.

We are seeking individuals with a strong customer service and/or sales background, solid computer literacy and the ability to multi-task across multiple communication channels that include phone and email.

Does this sound like you?

Great Applying is as simple and quick as clicking on the "" button to complete your application.

Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia.

At HBF, we believe in the potential of every individual. We're committed to creating an inclusive workplace where diverse perspectives are celebrated, because they make us stronger. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community.

We want you to Be You, Be Bold, and feel supported every step of the way, so if you require any adjustments during the recruitment process, please contact us at to discuss how we can accommodate.

To learn more about our commitments visit: Community Initiatives | HBF Health Insurance

Advertised: 12 Nov 2025 W. Australia Standard Time

Applications close: 28 Nov 2025 W. Australia Standard Time

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